Error while installing SDM

[Hong Zhi Lin]

Dear expert,

I have try to install 17.3 SDM and encounter error. 
Any expert can advise on the issue? 

[Stephanie Maehr]

The Task Status message indicates an issue during dataload of r17_1_insert.dat - while I can't see an obvious reason did you review the install.log referenced above ?

The Post Installation steps are documented here. 

Section 4 refers to the pdm_loads, but you should verify the installation log for additional details (or open a ticket with support)

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Customer Success Consultant
Broadcom
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[Hong Zhi Lin]

Dear,

 

Yes. I have log case with the support.

The services is not created.

 

Please stay safe and healthy.

 

Thank You

 

Best Regards,

Hongzhi

Planned Off/Leave:

09 Feb 2021, 31 March 2021

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9 Tampines Street 92, Tampines9 Building, Singapore 528871

Tel: [phone] | Fax: [phone]

www.pcs-security.com

 

 

[Paul Coccimiglio]

Has this install issue been resolved?

If not, please attach the entire INSTALL.LOG file for review.

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Paul Coccimiglio
Principal Support Engineer
Broadcom Inc.
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