download HA probe

[kamal rath]

Hi Team,

For failover configuration I am trying to download the Probe and put in the archive. My uim version is 9.2.0 and on prem version.
In download management i am not able to find.Could you let me know the path to HA probe doenlaod. I am not able directly because of internet restriction on servers.

Thanks
Kamal Rath

[Gene Howard]

http://support.nimsoft.com/Default.aspx?center=felles/archive

http://support.nimsoft.com/Files/Archive/00142/HA-1.47.zip

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Gene Howard
Principal Support Engineer
Broadcom
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[kamal rath]

Hi Gene,

Thanks a lot for the information.

Could you lease let me know the probes and the queues to be configured in the HA probe in secondary HUB.

I got the below probes to be deployed, is it correct but I didn't fond the queues to be enabled on HA probe of secondary.

ace,data_engine,nas,alarm_enrichment,service_host,mpse,admin_console


Thanks
Kamal Rath

[Gene Howard]

Please see the below post
https://community.broadcom.com/communities/community-home/librarydocuments/viewdocument?DocumentKey=7bb5c931-2009-4034-8c96-69210b0a21b5

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Gene Howard
Principal Support Engineer
Broadcom
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[kamal rath]

Hi Gene,

Thanks you for the information.This document is for 8.51 but mine is 9.2. Could you please send it for 9.2 fail over setup.

Thanks
Kamal Rath

[Gene Howard]

ha process is the same for 9.X and 8.x

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Gene Howard
Principal Support Engineer
Broadcom
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[kamal rath]

Hi Gene,

Could you also provide me the link for down loading the sngtw probe (2.22) for UIM 9.2.0 version

Thanks
Kamal Rath

[Gene Howard]

http://support.nimsoft.com/Files/Archive/00234/sngtw-2.22.zip

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Gene Howard
Principal Support Engineer
Broadcom
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[kamal rath]

Hi Gene,

In the sngtw, we need to specify the wsdl and end url of servernow. Could you please let me know for which services, we need for wsdl and end point urls.

Thanks
KR

[Kathy Maguire]

KR -

The sngtw probe is only certified for use with the following ServiceNow versions:

• Calgary
• Eureka
• Fuji
• Geneva
• Helsinki

If you are integrating UIM with a later version of ServiceNow, then you should be using the sdgtw probe instead of the sngtw probe since we will not be able to address any defects that you may encounter with the sngtw probe.

If you are integrated with an older version of ServiceNow and assuming your ServiceNow incident webservice is incident.do, then your sngtw probe configuration values are as follows:

WSDL:

<ServiceNow URL>/incident.do?WSDL

example:  https://my.service-now.com/incident.do?WSDL

Endpoint URL:

<ServiceNow URL>/incident.do?SOAP

example:  https:my.service-now.com/incident.do?SOAP


If you are integrating with a later release of ServiceNow, then you can download the sdgtw probe from the following link:

http://support.nimsoft.com/Files/Archive/00356/sdgtw-2.2.0.zip

When you configure the ServiceNow connection you would use the ServiceNow URL for both the URL and Client URL fields in the ServiceNow connection profile.  Using the ServiceNow example from above, that would be https://my.servicenow.com

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Kathy Maguire
Technical Support Engineer 4
Broadcom
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