CA Service Management

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Allow a Catalog role to search all requests

  • 1.  Allow a Catalog role to search all requests

    Posted Feb 20, 2020 01:45 PM
    By default, Service Catalog is configured to only allow users to see requests they have created or are they requested for user. Is there a way to adjust a role to allow it to search all requests? We are looking to allow the Catalog User role the ability to view all requests. We do not want to grant users the Request Manager role because it allows added abilities like over-riding the status.

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    System Administrator
    MGM Resorts International Operations
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