Clarity

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  • 1.  Clarity 14.3 Fresh installation database configuration issue

    Posted Mar 15, 2016 12:31 PM

    Hello,

    I have installed the 14.3 version,(Note db is on server A and application is on server B)

    please find the steps I followed

    1.created application database on server A as "niku" and restored it with mssql_base.db file

    2.Extracted installer.jar and thirdparty jars inside a temp folder in server B

    3.stared batch file installation

    and installation checker output as

     

    _checkinstall-report:
     The results of the checkinstall utility:
     There are 0 BYPASSED message(s).
     There are 27 SKIPPED message(s).
     There are 5 INFO message(s).
     There are 1 WARNING message(s).
     There are 0 INCOMPLETE message(s).
     There are 0 ERROR message(s).
    

    where i am getting a data warehouse database warning message as am not configured dwh database properly,

    And the installation is completed successfully

     

    After that I deployed and started nsa,app,bg

    and all are started successfully

    but in the CSA health report database it is showing Unsupported or invalid configuration in PPM or third party configuration

    error1.jpg

    Please Note:- I am using SQL server 2014 Enterprise edition Evaluation Copy

    But in the database configuration I am able to configure database correctly as

     

     

     

    I am not able to log into the application login page even after the app server is started. using http://servername:80/niku/nu It should open even the db is not setup properly.correct me if am wrong.

    and can anyone point out where am doing goof-up's?



  • 2.  Re: Clarity 14.3 Fresh installation database configuration issue

    Broadcom Employee
    Posted Mar 15, 2016 12:43 PM

    Hi Sreejith,

     

    The reason its showing is with 14.3 we support only MS SQL 2012 Enterprise Edition and not evaluation edition. Also the database parameters are incorrect. Please refer to installation guide and release notes.

     

     

    Regards

    Suman Pramanik



  • 3.  Re: Clarity 14.3 Fresh installation database configuration issue

    Posted Mar 15, 2016 01:16 PM

    Thank you SumanPramanik  your fast reply.

    I have a doubt remaining If the application service is running on default port 80 and  is deployed on tomcat

    why it is not showing the login screen when giving default url??

    Or is it necessary to configure database correctly to prompt clarity application login screen?



  • 4.  Re: Clarity 14.3 Fresh installation database configuration issue

    Broadcom Employee
    Posted Mar 15, 2016 01:23 PM

    Port 80 is the default http port so the browser's don't need to be added explicitly in the URL. are you getting the login home page?



  • 5.  Re: Clarity 14.3 Fresh installation database configuration issue

    Posted Mar 15, 2016 01:27 PM

    SumanPramanik

    No I am not getting the login screen when using the URL http://servername/niku/nu

     

    So I can conclude It is the problem of the database only..Right?

    I thought the application will prompt the login screen even we didn't configured the database.

     

    Regards,

    Harun Prasu



  • 6.  Re: Clarity 14.3 Fresh installation database configuration issue

    Broadcom Employee
    Posted Mar 15, 2016 01:54 PM

    What does the admin and app ca log show, can you provide me the same. Also did you checked the install guide for the database parameters to be corrected.



  • 7.  Re: Clarity 14.3 Fresh installation database configuration issue

    Posted Mar 15, 2016 02:03 PM

    SumanPramanik please find the logs

    admin log:-

    3/15/16 10:37 AM (niku) Done.

    3/15/16 10:37 AM (niku) execute: remote = false

    3/15/16 10:37 AM (niku) execute: hosts.xml out of date

    3/15/16 10:37 AM (niku) execute: Config Mgr setup

    3/15/16 10:37 AM (niku) execute: read hosts.xml

    3/15/16 10:37 AM (niku) Deploying service(s)...

    3/15/16 10:37 AM (niku) Initialized...

    3/15/16 10:37 AM (niku) Executing ant script

    3/15/16 10:38 AM (niku) Executed ant script

    3/15/16 10:38 AM (niku) Updating service: bg

    3/15/16 10:38 AM (niku) Done.

    3/15/16 10:38 AM (niku) execute: remote = false

    3/15/16 10:38 AM (niku) execute: hosts.xml out of date

    3/15/16 10:38 AM (niku) execute: Config Mgr setup

    3/15/16 10:38 AM (niku) execute: read hosts.xml

    3/15/16 10:38 AM (niku) Deploying service(s)...

    3/15/16 10:38 AM (niku) Initialized...

    3/15/16 10:38 AM (niku) Executing ant script

    3/15/16 10:38 AM (niku) Executed ant script

     

     

    app ca-log:-

     

     

     

    at org.apache.catalina.core.StandardWrapper.initServlet(StandardWrapper.java:1231)

    at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1144)

    at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:1031)

    at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:4909)

    at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5196)

    at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)

    at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1409)

    at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1399)

    at java.util.concurrent.FutureTask.run(FutureTask.java:266)

    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)

    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)

    at java.lang.Thread.run(Thread.java:745)



  • 8.  Re: Clarity 14.3 Fresh installation database configuration issue

    Broadcom Employee
    Posted Mar 15, 2016 02:07 PM

    Doesn't help, please attach the full log please