CA Service Management

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  • 1.  Issue with non english servers

    Posted Apr 02, 2020 08:54 AM
    Since 2 days ago, I'm getting the following error on German application servers running SDM 17.3 phase 3 validation:
    04/02 12:04:42.86 mssvmstgsdde10 Ver_CTRL 2052 SIGNIFICANT pdm_ver.c 743 Version Control starting as TARGET SERVER
    04/02 12:04:42.86 mssvmstgsdde10 pdm_ver 2052 SIGNIFICANT pdm_ver.c 811 Version control running as RFBroker (pdm_rfbroker_nxd)
    04/02 12:04:42.88 mssvmstgsdde10 pdm_ver 2052 SIGNIFICANT ServerStatusMonitor. 364 ServerStatusMonitor initializing for RFBroker
    04/02 12:04:43.85 mssvmstgsdde10 confirm_db 968 SIGNIFICANT ntservice.c 311 Command return non-zero exit code. Command: redirect -m "C:\Users\TS1_AD~1\AppData\Local\Temp\tmp2" "C:\Users\TS1_AD~1\AppData\Local\Temp\tmp3" "C:/PROGRA~2/CA/SERVIC~1/bin/sql_check_db" -R -s mssvmstgsdde10 >"C:\Users\TS1_AD~1\AppData\Local\Temp\tmp2" 2> "C:\Users\TS1_AD~1\AppData\Local\Temp\tmp3" . Exit Code: 104
    04/02 12:04:43.86 mssvmstgsdde10 pdm_ver 2052 SIGNIFICANT ServerStatusMonitor. 602 Background server is mssvmstgsdsb10 with id 14872
    04/02 12:04:43.86 mssvmstgsdde10 pdm_ver 2052 SIGNIFICANT ServerStatusMonitor. 621 This server's slump host mssvmstgsdde10 is a APPLICATION server with ID 14876 and status APP_RUNNING
    04/02 12:04:43.86 mssvmstgsdde10 pdm_ver 2052 SIGNIFICANT ServerStatusMonitor. 2457 Server list contains: 7 configured servers ; 0 unconfigured servers
    04/02 12:04:43.99 mssvmstgsdde10 pdm_ver 2052 SIGNIFICANT pdm_version.c 4217 No such file or directory path:C:\PROGRA~2\CA\SERVIC~1\site\mods\www\ mask: op_Authenticate_Survey.cfg
    04/02 12:04:44.09 mssvmstgsdde10 pdm_ver 2052 SIGNIFICANT pdm_ver.c 936 Fast channel connection made to Version Server
    04/02 12:04:44.09 mssvmstgsdde10 pdm_ver 2052 ERROR pdm_version.c 1049 Message received with invalid checksum: 838132971/10
    04/02 12:04:44.09 mssvmstgsdde10 pdm_ver 2052 ERROR pdm_version.c 3797 Error detected while validating file.
    04/02 12:04:55.24 mssvmstgsdde10 slump_nxd 5244 SIGNIFICANT server.c 4314 SLUMP Build(leh-295): Up Time(30 min 1 sec) Sent (523) Received (563) Ports in Use (12) Processes (4) Fast Channel (1)

    The service doesn't run. pdm_status shows most demos not running except for pdm_intrvlog_nxd and Proctor.

    Can you please assist what might be the issue?


  • 2.  RE: Issue with non english servers
    Best Answer

    Broadcom Employee
    Posted Apr 07, 2020 01:15 PM
    Since 17.3 has been officially released now, are you seeing the same issue with the GA 17.3 install?

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    Paul Coccimiglio
    Principal Support Engineer
    Broadcom Inc.
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