CA Service Management

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  • 1.  Jasper Help

    Posted Aug 29, 2016 10:02 AM

    Hi team,
    After install i will create a domain.
    When i'll select fields on table don't show the varbinary fields.
    how to show it?


  • 2.  Re: Jasper Help

    Broadcom Employee
    Posted Sep 12, 2016 05:19 AM

    Hi Ian,


    Could you let us know the version of Jaspersoft you currently running on. Also could you paste few screenshots of the current scenario. What is the Database and its version you connected with?

    Do you see any error message?

  • 3.  Re: Jasper Help

    Posted Sep 12, 2016 01:30 PM

    Database version : SQL SERVER 2012 R2


    The column contact_uuid show in sql server 


    but on JasperReport this column dont show 


    how can i make joins ?


    sorry about my english



  • 4.  Re: Jasper Help

    Posted Sep 12, 2016 02:56 PM

    At this time we do not support domains/adhoc views.  It you want to write a new report you need Jasper Studio which you can download from TIBCO's website

  • 5.  Re: Jasper Help

    Posted Sep 12, 2016 03:15 PM

    To add to what Steve advised, with Jasper 6.2 for CA Service Management, we do not provide a domain out of the box, nor do we support the use of domains currently.  For Service Desk Manager, Jasper connects directly to the SDM object layer (domsrvr) by using the instructions located here: Configure CABI JasperReports® Server r6.2.0 for CA Service Management - CA Service Management - 14.1 - CA Technologies D… 

    For ITAM and Catalog, Japer reports directly against the MDB.

    For creating custom reports, we only support using Jasper Studio, whcih you need to download from Tibco's website.  Download the trial version and then license it using the license file provided on the jasper install media delivered by CA.

    Hope this helps a bit,


    Jon I.

  • 6.  Re: Jasper Help
    Best Answer

    Posted Feb 09, 2017 03:35 AM

    The solution is given below.

    UUID in JasperReports server