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Spec KB: Jaspersoft (CABI 6.1) - Failed to start component - java.lang.NoClassDefFoundError Received

  • 1.  Spec KB: Jaspersoft (CABI 6.1) - Failed to start component - java.lang.NoClassDefFoundError Received

    Broadcom Employee
    Posted Sep 22, 2016 08:46 AM

    Spec KB: Jaspersoft (CABI 6.1) - Failed to start component - java.lang.NoClassDefFoundError Received

    Document ID:  TEC1075408

    ShowHide Technical Document Details

    • Products
      • CA Spectrum
    • Releases
      • CA Spectrum:Release:10.1.1
    • Components
      • REPORTING

    Issue: 

    Jaspersoft (CABI 6.1) - Fails to start after a successful install - java.lang.NoClassDefFoundError Received

    Environment:  

    Spectrum 10.1.1

    CABI 6.1

    Cause: 

    This issue occurs when WinZip is used to extract the Jaspersoft installation files. For some reason WinZip extracts all of the files to the top level. Which does not impede the installation. The installation completes successfully. But starting Jaspersoft fails and produces the java.lang.NoClassDefFoundError.

    Please select the following link for more information on this subject:

    Knowledge Document Link:

    http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec1075408.aspx