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SSL Cert upgarde on HTTPS site

  • 1.  SSL Cert upgarde on HTTPS site

    Posted Jun 18, 2019 11:43 PM
    Hi,
    Our server team have just upgraded SSL Certs on the Clarity server.
    But when i logon to the HTTPS site, i am still seeing the old date.

    Is there a service that i need to stop and start, or will a re-start of the server fix this?

    Kind Regards
    Ahmet

    Cert update on server
    Below is whats still showing on HTTPS site:
    HTTPS site for Clarity


  • 2.  RE: SSL Cert upgarde on HTTPS site

    Posted Jun 19, 2019 02:42 AM
    When you say installed, do you mean that they were imported to the keystore. See

    https://community.broadcom.com/enterprisesoftware/communities/community-home/digestviewer/viewthread?MessageKey=06f47780-d57e-49f8-80e1-d17abb962c73&CommunityKey=7f0cbca3-5f93-4d44-a369-1a8ce98f5578&tab=digestviewer#bm06f47780-d57e-49f8-80e1-d17abb962c73
    for starters and search for more if needed.


  • 3.  RE: SSL Cert upgarde on HTTPS site

    Posted Jun 19, 2019 02:42 AM
    ... another link
    https://community.broadcom.com/HigherLogic/System/DownloadDocumentFile.ashx?DocumentFileKey=5faf451b-1e26-4286-8561-cc8e7f328fe0&forceDialog=0

    CERTIFICATES FOR NON-TECHIES In the ideal world it should go like this




  • 4.  RE: SSL Cert upgarde on HTTPS site

    Posted Jun 19, 2019 05:11 AM
    When I have refreshed certificates I only need to load the new certificate into the keystore then stop and restart the APP service for them to be picked up.

    So just restart the APP service.


  • 5.  RE: SSL Cert upgarde on HTTPS site

    Posted Jun 19, 2019 04:59 PM
    Hi David,
    Whats the APP service called?
    Is it the Niku Server service? or all of the Niku Services?

    Thanks
    Ahmet


  • 6.  RE: SSL Cert upgarde on HTTPS site

    Broadcom Employee
    Posted Jun 19, 2019 05:13 AM
    I believe when the certificate were upgraded services must be restarted in order to take into effect

    ------------------------------
    Thanks & Regards
    Suman Pramanik
    Principal Support Engineer | Customer Success & Support, Enterprise Software Division
    Broadcom
    ------------------------------



  • 7.  RE: SSL Cert upgarde on HTTPS site

    Posted Jun 19, 2019 10:11 AM
    Agree with Dave and Suman and therefore asked what did installation consist of.


  • 8.  RE: SSL Cert upgarde on HTTPS site

    Posted Jun 19, 2019 04:59 PM
    Please advise what the APP services are called.
    This is the first time i am doing this.


  • 9.  RE: SSL Cert upgarde on HTTPS site
    Best Answer

    Posted Jun 20, 2019 01:12 AM
    App
    It is just like in rebooting the system exept that you do not boot the OS and start the other services.

    On the server
    Service Stop app
    Service start app

    and to see the services are running
    Service status all

    You can do the same in CSA
    The documentation covers it, too.


  • 10.  RE: SSL Cert upgarde on HTTPS site

    Posted Jun 24, 2019 01:53 AM
    ​Thank you to all.
    The issue has been sorted.

    Kind Regards
    Ahmet