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Logmon - Command - Subsystem ID limited number of characters

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  • 1.  Logmon - Command - Subsystem ID limited number of characters

    Posted 08-04-2020 12:41 PM
    Hi all,

    i've been trying to configure alerting on logmon command exit code. As per the documentation:


    Configure Command Exit Code Alarms
    You can add a new threshold, copy existing threshold details to a new one, modify an existing one, and delete a threshold.
    The 
    Threshold [New]
     dialog contains the following fields:
    •  
      Threshold Value: 
      specifies an exit code.
    •  
      Condition: 
      specifies relational operator.
    •  
      Severity: 
      specifies the alarm message severity.
    •  
      ID: 
      displays the numeric sequence of the threshold.
    • Subsystem ID:
       defines the alarm subsystem ID. 
    •  
      Message: 
      defines the alarm message text.


    --> When I try to enter a subsystemID, I'm limited in the numbers of character I can enter:
    is that normal ? 
    exit code alerting


    Thank you

    ------------------------------
    Philippe-Andre Trottier
    Application Specialist
    Bell Canada
    Montreal,Quebec
    ------------------------------


  • 2.  RE: Logmon - Command - Subsystem ID limited number of characters

    Posted 08-04-2020 04:52 PM
    It would make sense there is a limit but could not find what it is. 
    checking nas.cfg this is one of the longest:
    2.14.6.1.4.4.1. = XtremIO Target

    Maybe this will help:
    Adding Subsystem IDs for a Probe
    https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/ca-unified-infrastructure-management-probes/GA/probe-development-tools/probe-software-developer-kit/probe-sdk-guide/adding-subsystem-ids-for-a-probe.html

    ------------------------------
    Support Engineer
    Broadcom
    ------------------------------



  • 3.  RE: Logmon - Command - Subsystem ID limited number of characters

    Posted 08-05-2020 10:14 AM
    We have already subsystems in place and it works great with Logmon and a lot of other probes. Our format are the following 4.1.2.1.XXXX

    The only issue I have is with with a command exit code threshold that doesn't let me put enough characters in the field. (like in the screenshot previously sent). So I was wondering why this specific subsystem field is not like the others.

    thx

    ------------------------------
    Philippe-Andre Trottier
    Application Specialist
    Bell Canada
    Montreal,Quebec
    ------------------------------



  • 4.  RE: Logmon - Command - Subsystem ID limited number of characters
    Best Answer

    Posted 08-05-2020 11:05 AM
    I would recommend that a support case be opened so that a defect can be logged for the inconsistent behavior of this field since this restriction does not exist in the other parts of the logmon probe.


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    [Designation]
    [City]
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  • 5.  RE: Logmon - Command - Subsystem ID limited number of characters

    Posted 08-05-2020 11:29 AM
    Thank you will do

    ------------------------------
    Philippe-Andre Trottier
    Application Specialist
    Bell Canada
    Montreal,Quebec
    ------------------------------



  • 6.  RE: Logmon - Command - Subsystem ID limited number of characters

    Posted 08-05-2020 04:13 PM
    And you can use raw configure to set the value or edit the cfg file directly.