CA Service Management

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  • 1.  Product Managers for Service Management

    Posted May 08, 2012 06:00 PM
    Hi All,
    John Ulery pointed out to me that I might have created some confusion about who the Product Management contacts are for Service Management during my Service Management Roadmap webcast to the community. So it gives me an opportunity to point out that this is definately a team effort. I have the priveledge to represent the following folks:

    [list]
    [*]John Ulery - CA Service Catalog
    [*]John Fulton - CA IT Asset Manager
    [*]Jackie Williams - CA IT Asset Manager
    [*]Mike Avenel - CA IT Asset Manager
    [*]Roger Morse - CA Service Desk Manager
    [list]


  • 2.  RE: Product Managers for Service Management

     
    Posted May 08, 2012 07:51 PM
    Thanks for the great presentation today and this information Dale!


  • 3.  Re: Product Managers for Service Management

    Posted Apr 27, 2015 10:57 AM

    Wow, It has been almost 2 years since I updated this list!
    Here is a more current indication of who's who in the CA Service Management Product Management team. All of us represent CA Service Management, but there are some specializations listed below:

     

    • Roger Morse - Service Desk
    • Avneesh Bhatnagar - Unified Self-service and Mobile
    • Mike Avenel - IT Asset Management
    • Rajeev Kumar - Service Catalog




  • 4.  Re: Product Managers for Service Management

     
    Posted Apr 27, 2015 11:14 AM

    Thanks for sharing this with the community Roger!

    Dale Clark wrote:

     

    Wow, It has been almost 2 years since I updated this list!
    Here is a more current indication of who's who in the CA Service Management Product Management team. All of us represent CA Service Management, but there are some specializations listed below:

     

    • Roger Morse - Service Desk
    • Avneesh Bhatnagar - Unified Self-service and Mobile
    • Mike Avenel - IT Asset Management
    • Rajeev Kumar - Service Catalog