Hello Ariel and others,
As far as my testings went, i wouldn't recommend the "UIM Alert Action" feature as it doesn't work as advertised yet, i tried it 03 months ago with uim 8.5 and apm 10.5 without success. The alarm does go to UIM webservice, you can see it there but it doesn't show in UIM alarm screen (i could see it sometimes only on the uim thick client), alarm severity also wasn't ok and it doesn't redirect to the correct host. This is my experience with this integration.
My overrall experience integrating CA UIM and CA APM is restricted to SNMP integration so far, which every other product on the market can do it with some effort as the same occurs in UIM.
- caapm probe (graph data from apm to uim) - never left beta - awesome idea w/o requiring too much hardware to be implemented and it was really simple to use when worked. No support for UIM 8.5 and APM 10.5, stopped at UIM 8.4 and APM 10.2.
- apmgtw (graph data from uim to apm) - works at some degree - apm dashboards and reports are not that great but you can overcome with a designer. The problem doesn't really rely in that point though as i've tried to use it, probes with modified origins doesn't generate the item in apm console, the probe log shows it as a null host or value. So if you are monitoring a database remotely and modify the origin in CA UIM to show the alarms and graphs at the correct host, the integration won't understand that to parse it to CA APM as it should, thus you won't have your database locks graph for example in a single screen with CA APM metrics. This could've been so useful for the customer problem we had, but wasn't possible to demonstrate even though we found the problem using other means.
I believe the current integration level between CA UIM and CA APM is weak, but there is a lot of potential to be explored. If they all worked as intended it would give us tremendous advantage over the competition to defend the product or do cross-selling for customers who own one of the products, which happens with 50% of our customers.