Error seen when running a backup of a device configuration in Spectrum NCM
Document ID: TEC1064997
Last Modified Date: 11/13/2015
Show Technical Document Details
Issue:
You may see the following error when running a backup of device config in NCM:
Error “NCM configuration difference failed to complete because required resources could not be allocated. Please see $SPECROOT/NCM/NCMSERV.OUT for detailed information".”
Additionally when looking in the NCMSERV.OUT you may see error:
Failed to allocate array: 21505 x 22365 process memory currently set to: 455M. To increase memory adjust value of -Xmx parameter in: $SPECROOT/lib/SDPM/partslist/NCMSERV.idb
Environment:
Any
Resolution / workaround:
In order to prevent this error being seen you should do the following:
- 1. Modify the -Xmx parameter in: $SPECROOT/lib/SDPM/partslist/NCMSERV.idb to 1350M.
- 2. Restart processd after this.
- 3. Retry and you should no longer get this error.