CA Service Management

Expand all | Collapse all

How to export custom attribute in excel/csv format from ITAM

Jump to Best Answer
  • 1.  How to export custom attribute in excel/csv format from ITAM

    Posted 08-04-2020 05:48 AM
    Dear All,

      I need to export default and custom attributes values of assets from ITAM.
    Please let me know how can we achieve this.

    Thanks,
    Sanjh


  • 2.  RE: How to export custom attribute in excel/csv format from ITAM
    Best Answer

    Posted 08-04-2020 06:12 AM
    Hi Sanjh,

    By design data that is exported to CSV/Excel is dependant on the fields that are included in the Search. So if the Search includes the custom fields, the exported data will be included. See below info that may help...

    https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/business-management/ca-service-management/17-1/using/asset-management/searching/search-results-export.html

    ------------------------------
    Kind Regards,
    Brian
    ------------------------------



  • 3.  RE: How to export custom attribute in excel/csv format from ITAM

    Posted 08-05-2020 05:10 AM
    Thanks Brian for the reply,

       I am able to view custom attributes now.
    Is there any way that we can export the result without having email configured.

    Thanks & Regards,
    Sanjh


  • 4.  RE: How to export custom attribute in excel/csv format from ITAM

    Posted 08-06-2020 04:23 AM
    Check in the Storage folder to see if you can find the files?

    ------------------------------
    Kind Regards,
    Brian
    ------------------------------



  • 5.  RE: How to export custom attribute in excel/csv format from ITAM

    Posted 08-14-2020 07:35 AM
    Edited by Sanjh Verma 08-14-2020 07:38 AM
    Hi Brian,

       I am not able to view the exported files there in storage folder.

    Thanks,
    Sanjh


  • 6.  RE: How to export custom attribute in excel/csv format from ITAM

    Posted 08-16-2020 11:26 PM
    Dear All,

      Any other workaround  can help?

    Thanks,
    Sanjh