CA ITAM AGENT DEPLOYMENT

[Anon Anon]

We are facing an issue while CA ITAM agent deployment on client machines, it is taking near 1hr 15 min for deployment on our LAN network. and 2 hr for VPN.

Please suggest how can we reduce deployment time.

 

Thanks

Kamlesh Mahore

[Gale_Bacon]

Hi Kamlesh,

 

I believe this question is for the 'CA Client Automation' forum, instead of the 'CA Service Management/CA IT Asset Manager' forum.  I've moved your question to that forum to get you a reply!

 

Best Regards,

Gale Bacon

CA Technologies

[Richard Little]

If you have a slow link then perhaps you should only deploy the basic agent plus SD.

 

You can then use software Delivery to push out the AM and RC plugins. This will reduce the deployment package size.

 

You should also check if you are deploying via a scalability server or not. If you have an SS local to your agents then this will also reduce the deployment time.

[mccst05]

If it is taking more than an hour on a LAN connection there is probably something wrong which needs investigating by support. However if you meant this is on a WAN connection then this is not unreasonable if the WAN link is slow. Using a local scalability server for deployment over a WAN is highly recommended. In this case only a very small ‘bootstrap’ package comes from the DM and the rest of the primer as well as the Agent package are delivered from the SS. As Rich already suggested, deploying only the SD Agent initially can also help as it makes the package smaller, and using SD to deploy the other Agent plug-ins is considerably more efficient.

 

Steve McCormick, ITIL

CA Technologies

Principal Services Consultant

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[Richard Little]

Hi Kamlesh

 

Do you require any further advice on this? if not can we mark this thread as answered?

Regards

Rich