Automic Workload Automation

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  • 1.  Russian user name display

    Posted Feb 21, 2020 10:35 AM

    My Automic gets the user name from AD. Some of the users come from Russia. Their names are displayed as ???.

    Automic 12.2 supports Oracle UTF-8. UTF-8 covers Cyrillic. What do I miss to get Russian user name display?

    Thanks



  • 2.  RE: Russian user name display
    Best Answer

    Posted Feb 21, 2020 10:39 AM
    Edited by Diane Craddock Feb 24, 2020 09:14 AM
    While Automic now supports an UTF-8 database, it does not mean the product is fully UTF-8 capable. I have seen other spots where non-ASCII Characters won't show properly.

    People have been asking for Automation Engine to become fully UTF-8 capable for many years, and while AWI has made the interface much more compliant, parts of the engine are still not. So this might, in fact, be "by design".

    This has long been an issue for customers from e.g. Turkey.

    See also:
    https://community.broadcom.com/participate/ideation-home/viewidea?IdeationKey=34fc505b-477b-4ed2-a50a-242078f44fc3

    ------------------------------
    These contain very good advise on asking questions and describing supposed bugs (no, you do not need to go to StackExchange for Automic questions, but yes, the parts on asking detailed, useful questions ARE usually relevant):

    http://www.catb.org/~esr/faqs/smart-questions.html

    https://www.chiark.greenend.org.uk/~sgtatham/bugs.html

    I will not respond to PM asking for help unless there's an actual reason to keep the discussion off of the public forums.
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  • 3.  RE: Russian user name display

    Posted Feb 21, 2020 10:47 AM

    Hi Carsten,
    Thanks for your quick answer. I just vote the idea. There are 39 votes. The idea is under review. Hope to be implemented soon.




  • 4.  RE: Russian user name display

    Posted Feb 21, 2020 10:49 AM
    Hi Gang Lu,

    ​Thanks, every vote counts :)

    Have a good weekend,

    Carsten