DX Unified Infrastructure Management

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  • 1.  UR 8.3.1.0 Installation

    Posted Jan 15, 2016 06:43 AM

    Hello Communitie

     

    I'm having a problem with UR installation. The wizard stoped in "Install Location" step. Someone knows how to solve this? Thank you

     



  • 2.  Re: UR 8.3.1.0 Installation

    Posted Jan 18, 2016 09:01 AM

    Hello,

     

    Nobody?

     

    Thanks



  • 3.  Re: UR 8.3.1.0 Installation

    Posted Jan 18, 2016 10:11 AM

    Sorry to ask the obvious questions but are you running the UR install on the server where UIM is installed? If so double check where the UIM installation directory is. If it is not the one in the screenshot, browse to the directory where UIM is installed.



  • 4.  Re: UR 8.3.1.0 Installation

    Posted Jan 22, 2016 07:31 AM

    Hi,

     

    The UR Install is running on the UIM server. And the path is correct.

     

    Thanks



  • 5.  Re: UR 8.3.1.0 Installation

    Posted Jan 26, 2016 08:00 AM

    Hello restevam,

     

    Is it the first time you're trying to install UR or you're reinstalling it?



  • 6.  Re: UR 8.3.1.0 Installation

    Posted Jan 26, 2016 02:55 PM

    Hi,

     

    On this server is the first time.

     

    Thanks



  • 7.  Re: UR 8.3.1.0 Installation
    Best Answer

    Broadcom Employee
    Posted Jan 26, 2016 03:46 PM

    Hi there,

     

    This is usually an issue related to the Java version installed on the machine.

    What version do you currently have installed to the primary server (where the UR installer is running)?

     

    UR requires 1.7.75, specifically. Version 1.8.0 does not work.

     

    Thanks,

    Phil



  • 8.  Re: UR 8.3.1.0 Installation

    Posted Jan 28, 2016 09:30 AM

    Thank you.

     

    I will check this.



  • 9.  Re: UR 8.3.1.0 Installation

    Posted Jan 28, 2016 01:50 PM

    Hi,

     

    The problem was solved installing the java version 8.

     

    Thanks all.



  • 10.  Re: UR 8.3.1.0 Installation

    Posted Jan 27, 2016 02:14 PM

    I am not sure if this will take care of your issue, but there were 2 things I had to do when I installed 8.0 version.

     

    1. Added the path to the Java executable, not the path using programdata,

    C:\Program Files (x86)\Java\jre1.8.0_71\bin  is what I added to the path statement.

     

    2. I could not double click and install the UR as it said, I had to go to command line and run

     

    installUR.exe -gui

     

    Then the install completed .



  • 11.  Re: UR 8.3.1.0 Installation

    Posted Jan 28, 2016 09:30 AM

    Thank you.

     

    I will check this.