Symantec IGA

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  • 1.  Multidisp replication error in CA Directory

    Posted Apr 03, 2020 02:23 PM
    Dear Team,

       We  are trying to do Multi Disp replication between in two DSA's  for CA Directory 14.2. But we are facing below issue in DSA 1 and also same on DSA2 also. and also the replication was also not happening between the two DSA's.

    [0] 20200403.232351.032 DSA_W2650 Cannot get Multiwrite last update time for 'secdsa'
    [0] 20200403.232351.143 DSA_I1220 DSA started: dxserver 12.6.04 (build 14058) Linux 64-Bit
    [0] 20200403.232351.143 DSA_I3200 License: dxserver 12.6.04 (build 14058) Linux 64-Bit prefix ou=im,ou=ca,o=com entry total 9
    [0] 20200403.232351.143 DSA_I1150 DXgrid file usage: Filesize 200000000 Used bytes 1948 (1%) Reclaimable bytes 8
    [3] 20200403.232424.395 DSA_I2830 Clearing multi-write queue: secdsa
    [5] 20200403.232424.399 DSA_W2710 Multiwrite-DISP: Failed attempt to update peer 'secdsa'
    [8] 20200403.232452.440 DSA_I2830 Clearing multi-write queue: secdsa
    [2] 20200403.232452.443 DSA_W2710 Multiwrite-DISP: Failed attempt to update peer 'secdsa'
    [2] 20200403.232553.750 DSA_I2830 Clearing multi-write queue: secdsa
    [4] 20200403.232553.753 DSA_W2710 Multiwrite-DISP: Failed attempt to update peer 'secdsa'
    [5] 20200403.232654.832 DSA_I2830 Clearing multi-write queue: secdsa
    [3] 20200403.232654.835 DSA_W2710 Multiwrite-DISP: Failed attempt to update peer 'secdsa'
    [0] 20200403.232721.841 DSA_I1240 DSA shutting down
    [0] 20200403.233436.633 DSA_W2650 Cannot get Multiwrite last update time for 'secdsa'
    [0] 20200403.233436.646 DSA_I1220 DSA started: dxserver 12.6.04 (build 14058) Linux 64-Bit
    [0] 20200403.233436.646 DSA_I3200 License: dxserver 12.6.04 (build 14058) Linux 64-Bit prefix ou=im,ou=ca,o=com entry total 9
    [0] 20200403.233436.646 DSA_I1150 DXgrid file usage: Filesize 200000000 Used bytes 1948 (1%) Reclaimable bytes 8
    [2] 20200403.233436.696 DSA_I2695 Multiwrite-DISP: Update from 'secdsa' applied
    [5] 20200403.233436.703 DSA_I2830 Clearing multi-write queue: secdsa
    [2] 20200403.233436.710 DSA_W2710 Multiwrite-DISP: Failed attempt to update peer 'secdsa'
    [8] 20200403.233502.651 DSA_I2830 Clearing multi-write queue: secdsa
    [3] 20200403.233502.655 DSA_W2710 Multiwrite-DISP: Failed attempt to update peer 'secdsa'
    [2] 20200403.233537.369 DSA_I2830 Clearing multi-write queue: secdsa
    [8] 20200403.233537.372 DSA_W2710 Multiwrite-DISP: Failed attempt to update peer 'secdsa'
    [6] 20200403.233638.300 DSA_I2830 Clearing multi-write queue: secdsa
    [7] 20200403.233638.303 DSA_W2710 Multiwrite-DISP: Failed attempt to update peer 'secdsa'
    [1] 20200403.233739.708 DSA_I2830 Clearing multi-write queue: secdsa
    [3] 20200403.233739.716 DSA_W2710 Multiwrite-DISP: Failed attempt to update peer 'secdsa'
    [4] 20200403.233840.620 DSA_I2830 Clearing multi-write queue: secdsa
    [5] 20200403.233840.624 DSA_W2710 Multiwrite-DISP: Failed attempt to update peer 'secdsa'

    Thanks,
    Jeevan


    .


  • 2.  RE: Multidisp replication error in CA Directory
    Best Answer

    Broadcom Employee
    Posted Apr 03, 2020 03:22 PM
    Jeevan,

    First of all a little correction. Your Symantec Directory version is not 14.2 as you stated (it sounds like IDM of vApp version) but rather it's 12.6.04 (aka SP4).

    Anyway, it seems like you just configured this in MW-DISP recovery replication and seeing this messages? If yes, most probably the problem is not setting the MW-DISP times to current. 

    Here is what I suggest (assuming the log snippet is from DSA called 'primdsa').
    Run the following command on both servers where these two DSAs are configured.

    dxdisp primdsa (note: I have just made up this name, so use your actual 'other' DSA name here)
    dxdisp secdsa

    Run both commands on both servers as 'dsa' user at system prompt and monitor the logs to see if it still reports this message. Currently your 'vanilla' MW replication itself is working but there seems to be an issue with MW-DISP recovery replication.

    If it is still a problem, I suggest open a support case with Broadcom and when/if you do... run 'dxinfo' command at the system prompt as 'dsa' user on both machines and upload the resulting three files (total of six files) to the case.

    Filename will be:
    hostname_cadir_dxinfo.log
    hostname_cadir_config.tar.gz
    hostname_cadir_logs.tar.gz

    Regards,
    Hitesh


  • 3.  RE: Multidisp replication error in CA Directory

    Broadcom Employee
    Posted Apr 03, 2020 03:35 PM
    I would also suggest reviewing product documentation as well where you may find an answer to most of concerns. For this one, see if this helps.

    https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/layer7-identity-and-access-management/directory/12-6/warning-messages.html#concept.dita_4931509c3884c039a39fc93f484513863bd60812_DSAW2650CannotgetmultiwriteDISPlastupdatetime

    While you can also reference to some common messages (warn, alarm and informational) at:

    https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/layer7-identity-and-access-management/directory/12-6/reference/system-messages-for-ca-directory/dxserver-alarm-messages/warning-messages.html

    https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/layer7-identity-and-access-management/directory/12-6/reference/system-messages-for-ca-directory/dxserver-alarm-messages/error-messages.html

    https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/layer7-identity-and-access-management/directory/12-6/reference/system-messages-for-ca-directory/dxserver-alarm-messages/information-messages.html

    ~Hitesh