If all of these are down at the same time it is usually because there is a problem with the data_engine probe or the back end database.
If the data_engine probe is red or down these probes all fail to start as they can not get a connection string from the data_engine to make their connection to the database.
Usually checking the data_engine loglevel 3 or higher logs will provide some insight into what is happening with the database so that you can correct it then restart the primary hub and have all of the probes startup correctly.
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Gene Howard
Principal Support Engineer
Broadcom
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Original Message:
Sent: 09-16-2019 10:08 AM
From: MADANRAJ SIVAGNANAM
Subject: max restarts reached for nas , udm manager , ems probes
Hi ,
Whenever we receive the max restarts reached for nas , udm manager , ems probes , please let us know the immediate steps to be taken to make these probes to work properly .
Is there any common steps for all these probes whenever max restarts reached error is found in the logs ?
Please explain !!
Regards
Amar