Setting up Dialog work process for UC4 AWI

[Geetak Sharma]

Hi Guys,

We were trying to setup Dialog work process so that we can see the monitor the past executions of the objects. Can anybody help us with or point us in right direction?


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Regards, 
Geetak Sharma 
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[Tim Quakulinsky]

Hello,
some more information would be helpful, e.g. (not final)

• Which version do you use?
• What exactly do you want to achieve? What is not working?
• Have you already checked the documentation for installing Automic?

Regards,Tim

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Automation Evangelist
Fiducia & GAD IT AG
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Mitglied des deutschsprachigen Automic-Anwendervereins FOKUS e.V.
Member of the German speaking Automic user association FOKUS e.V.
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[Geetak Sharma]

Please find my inline response below.

• Which version do you use?
  • Automic Web Interface 12.2.2.hf1-dev-feature-12.2.2-hf.1-86456

• What exactly do you want to achieve? What is not working?
  • We are unable to monitor any workflow from last execution and not even able to open the report from statistics and it keeps loading.
• Have you already checked the documentation for installing Automic?
  • yes, but couldn't find any relevant information. 

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Thanks,
Geetak
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[Antoine Sauteron]

Hi,

Here's a copy of what I answered to a similar question some time ago : https://community.broadcom.com/enterprisesoftware/communities/community-home/digestviewer/viewthread?MessageKey=287ba934-8962-46dd-b801-25c5d9357864&CommunityKey=2e1b01c9-f310-4635-829f-aead2f6587c4&tab=digestviewer#bm287ba934-8962-46dd-b801-25c5d9357864



The way WPs are distributed between 'W' and 'D' types is dependent upon the settings defined in UC_SYSTEM_SETTINGS > WP_MIN_NUMBER  key.

Here's an example :

https://us.v-cdn.net/5019921/uploads/editor/dr/bq9bkn9g5qg1.png" width="418">

If you set 'WP_MIN_NUMBER' to 10:

• The first WP you start will become the PWP ('P' type)
• The 10 next WPs you start will become regular WPs ('W' type)
• Any additional WP will become a DWP ('D' type)

The name set in the 'Value 1' field corresponds to the 'nodename' setting within the server's ini file (ucsrv.ini):

https://us.v-cdn.net/5019921/uploads/editor/j4/1davyqqe8dsh.png" width="353">

Besides, if you have more than a server you can define a different number of WPs for each server. Each server must be referred to by his nodename, and separated with a semicolon.

Example:

 

Best regards,
Antoine

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[Geetak Sharma]

Thanks a lot for sharing details, it seems its working on our Dev instance.

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Thanks,
Geetak
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[Geetak Sharma]

Hi Antoine,

we did as per your suggestion, but its taking a lot time to open executions or report and keep loading for more than 2 and half minutes and then displays what we want, similar to below.

​

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Thanks,
Geetak
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[Antoine Sauteron]

​Hi Geetak,

If you are facing performance problems, maybe the AWI / DWPs are not the culprits.
It could be a DB latency issue. The tables that hold the reports (RH/RT) along with the one that contains statistical data (AH) need to be maintained on a regular basis to preserve performance.

Is any DB maintenance in place in your system ?

* DB Reorg / Unload with Automic utilities
* Index rebuild on AH / RH / RT tables

Best regards
Antoine

[Simerjeet Kaur]

Hi Antoine,

We have bounced WPs and tested​, as of now it has started working. We are able to open the report in seconds. However, we will monitor it as it works intermittently.

Can you please confirm of number of users also effects the performance or it is only due to DB Latency.

Thank you.

[Antoine Sauteron]

Hi​ Simerjeet,

I cannot confirm anything without having a look at the system first... But I guess this would be a task for Broadcom support ;-)

Anyway your concern is to know whether it's a sizing problem or a performance problem ?
You can check these resources :

* Sizing recommendations : https://docs.automic.com/documentation/webhelp/english/AA/12.3/DOCU/12.3/Automic%20Automation%20Guides/help.htm#Installation_Common/install_AWA_ARA_sys_requirements_sizing.htm

* DB Maintenance : https://community.broadcom.com/enterprisesoftware/communities/community-home/digestviewer/viewthread?MessageKey=d878662b-2917-4481-b6a7-7d24cd65581c&CommunityKey=2e1b01c9-f310-4635-829f-aead2f6587c4&tab=digestviewer#bmdb0eb493-2f40-4199-9a71-6620f0f26245

Best regards
Antoine