$CSPM_CLIENT_HOME\cspmclient\config\cspm_client_config.xml <logfile>/opt/cloakware/cspmclient/log/cspm_client_log.txt</logfile> <c_logfile>/tmp/cspm_c_client_log.txt</c_logfile>
There are two log files for Full Client. One is used by daemon process. By default, it is in /INSTALDIR/cloakware/cspmclient/log/cspm_client_log.txt. This log file is exclusively owned by one user which launches the process. The second one is owned by a stub executable, which eventually is owned by any user who calls. Korn Shell script is an example. So by default, the second log file is put in /tmp directory, with the setting, like, <c_logfile>/tmp/cspm_c_client_log.txt</c_logfile>. The /tmp dir can be accessed by any user and we don't have any control about the permission of users in customer environment. So if you want to move this file to any other location , you have to be sure any user who calls our stub executable has the write permission to this second log file.
Another customer discovered they did not have permission to the M:\WINDOWS\TEMP directory. In fact, they said "the folder is set to no sharing, so I am unable to open the security tab on this folder" and they had to change the location of "c_logfile".
When all else fails, reboot the Windows machine.Let me know if this helps. Once again, I'm sorry for any confusion caused by my initial post.