CA Service Management

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add_workflow_task error

  • 1.  add_workflow_task error

    Posted 03-14-2017 06:15 PM

    Dear all,


    I got a problem while adding a wf to a change order

    below you can find the code part


    send_wait(0, top_object(), "call_attr", "wf", "add_workflow_task",
    group_leader, chg, "PEND", (uuid)NULL, (uuid)who, task_code, (object)wftpl, (uuid)who, (duration)NULL, (int)NULL, (date)NULL, (int)0, (int)0, 1500 );



    received error is;

    msg[0]: AHD05724:Not a valid transition.


    has somone any idea about the solution?



  • 2.  Re: add_workflow_task error

    Posted 03-15-2017 01:08 AM

    Hi Utku,

    are you sure that you included WAIT and PEND behaviours in your Task Type and Workflow Template?

    If yes, you can try to ask ConanLam who had the same issue.


    Added: try to define status as (string)NULL




  • 3.  Re: add_workflow_task error

    Posted 03-15-2017 01:57 AM

    Hi cdtj, yes I have those as behaviours. ConanLam have you find out a solution for this?


    Best Regards


  • 4.  Re: add_workflow_task error

    Posted 03-15-2017 02:02 AM

    Have you tried to add status as NULL?

  • 5.  Re: add_workflow_task error

    Posted 03-15-2017 06:11 AM

    Hi Utku,


    cdtj is right, you need to set status to NULL for inserting new workflow task.

    If you want to insert as other status, you will need additional steps in the spell code to update that wf task into other status. 


    Best regards,


  • 6.  Re: add_workflow_task error

    Posted 03-15-2017 03:02 AM

    one small thing to note is where you are inserting your task?

    As the WF is linear you can't insert a task with pending status if the previous task is still in wait status and not fully complete.

    So if this new task is to be inserting somewhere later in the flow the task need to be inserted with wait status.

    You also need to check when your spl is triggering to ensure the previous task data is committed.

    My 2 cents


  • 7.  Re: add_workflow_task error

    Posted 03-15-2017 05:10 AM

    Thanks for your reply

    actually I'm trying to insert task right after creation of a change order but I couldn't do it neither with status PEND nor WAIT.