CA Service Management

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Change Categories and Implementation Group

  • 1.  Change Categories and Implementation Group

    Posted Mar 22, 2019 10:40 AM

    I am looking for a way to tie change category to specific implementation group. So only that implementation group can select the change category when creating change order. I do not want to do this by role because one role is used for most things in service desk and do not want to create a new role just for one group.