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  • 1.  In dashboard , null value is showing up

    Posted Jul 17, 2019 09:15 AM
    In dashboard , null value is showing up and there is no queue in data . wasp is running fine as well .


  • 2.  RE: In dashboard , null value is showing up

    Posted Jul 17, 2019 09:29 AM
    Use Performance Reports Designer to see if the data shows up.

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    Support Engineer
    Broadcom
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    Original Message


  • 3.  RE: In dashboard , null value is showing up

    Posted Jul 18, 2019 01:43 AM
    Hi David , we are able to get the reports from the performance reports designer .

    Request : Will you provide me the CA UIM docs for understanding the UMP interface in CA UIM ? plz provide me some detailed doc  from your work experience regarding the workflow of CA UMP and Infrastructure manager (IM) so that it will help me a lot .
    Original Message


  • 4.  RE: In dashboard , null value is showing up

    Broadcom Employee
    Posted Jul 18, 2019 02:02 AM
    Hi 

    Here are some links to start with 

    https://docops.ca.com/ca-unified-infrastructure-management/8-5-1/en/getting-started/ca-uim-interfaces/infrastructure-manager/
    https://docops.ca.com/ca-unified-infrastructure-management/8-5-1/en/administering-ca-uim/using-infrastructure-manager

    https://docops.ca.com/ca-unified-infrastructure-management/8-5-1/en/getting-started/ca-uim-interfaces/admin-console
    https://docops.ca.com/ca-unified-infrastructure-management/8-5-1/en/administering-ca-uim/using-admin-console

    https://docops.ca.com/ca-unified-infrastructure-management/8-5-1/en/using-ump
    Original Message


  • 5.  RE: In dashboard , null value is showing up

    Posted Jul 18, 2019 08:54 AM
    May need to change those links from docops.ca.com to docops.broadcom.com


    The docs cover usage but not really what it seems is being asked for which is more of a flow chart on how uim works. Complete answer is too long so in brief. 
    end point = robot with monitoring probes 
    robot sends 'messages' which are many different types, most common are qos and alarms, to the hub
    from the hub to the primary hub,
    at primary hub queues take in the messages and probes pull them
    example: data_engine pulls messages and adds the content to the uim db
    see hub configure gui Status tab to see queues, their messages, and probe pulling messages
    ump is a liferay website provided via wasp
    all data in ump is read from the uim db
    previously mention PRD is looking more at raw data
    USM, dashboards, reports all have requirements specific to the data it will display
    take away is, question: is the data not collected or is it collected and just not displayed
    UMP has the SLM portlet with Quality of Service option (see above referenced docs on how to find and use)
    it can be very useful since it provides an easy way to see all the raw data collected.

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    Support Engineer
    Broadcom
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    Original Message