It is hard to tell why without logs, and if you are going to attach logs, you may as well open a support ticket.
Usually that comes down to some sort of data issue. Is this the first time you are running this process? Or has it worked in the past and just started not working.
Bill Patton
Original Message:
Sent: 08-23-2019 05:53 AM
From: Ramesh Dara
Subject: Snapshot "User Accounts Report Snapshot" issue
Dear All,
When i am running Snapshot "User Accounts Report Snapshot" it is stopping at 80% and it is not going further.
Please find below screenshot.
CA Identity Suite version is 14.2.
Please suggest.
regards
Ramesh