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Probe CDM 6.42 The sysstat version is outdated, probe will not populate Latency Metrics

  • 1.  Probe CDM 6.42 The sysstat version is outdated, probe will not populate Latency Metrics

    Posted 10-27-2021 10:11 PM
    Metrics from the cdm probe are not shown in the portal, however metrics from the oracle probe and processes probe are observed.
    The alerts are correct in all probes
    In the cdm view log:

    cdm: calling syssyat
    cdm: The sysstat version is outdated, probe will not populate Latency Metrics

    The solution that has been applied is to reinstall the monitoring agent and configure all, somebody has had a similar case.

    This happened after a server restart.

    Linux OS
    UIM 20.3.3
    cdm 6.42
    robot 7.97

    I tried this steps without success

    https://community.broadcom.com/enterprisesoftware/communities/community-home/digestviewer/viewthread?GroupId=1315&MessageKey=4bc06907-18f1-4e39-9003-cec025842f68&CommunityKey=170eb4e5-a593-4af2-ad1d-f7655e31513b&tab=digestviewer


  • 2.  RE: Probe CDM 6.42 The sysstat version is outdated, probe will not populate Latency Metrics

    Broadcom Employee
    Posted 10-28-2021 02:59 PM
    As search on 'The sysstat version is outdated' came up with:
    CDM Disk IO Latency metrics are not collected
    https://knowledge.broadcom.com/external/article?articleId=205236

    Network Aggigator Trafiic Issue Linux Robot
    https://knowledge.broadcom.com/external/article?articleId=205453

    cdm probe will not collect Disk Latency metrics on Linux RHEL 6 robots
    https://knowledge.broadcom.com/external/article?articleId=131588

    cdm 6.42 is pretty old may want to update it.
    https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/ca-unified-infrastructure-management-probes/GA/alphabetical-probe-articles/cdm-cpu-disk-memory-performance-monitoring/cdm-cpu-disk-memory-performance-monitoring-release-notes.html

    According to the compatibility matrix, 9.31 is the oldest robot supported with UIM 20.3x.
    https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/unified-infrastructure-management/20-3/installing/product-compatibility/ca-uim-compatibility-matrix.html