Hi
@Ralf Prigl for configuring mounting (for session recording), are Windows servers supported for NFS/ CIFS?
One of our clients (PAM v3.2.4) is currently using NFS share on Windows 2016 server (as NAS is not available in their environment). When session recording is activated and few users initiate RDP sessions concurrently, it seems the Windows server hangs/ crashes, perhaps due to high disk IO acitivity. This results in users complaining about slowness during sessions, disconnection or PAM disallowing RDP access (due to PAM session recording Security Safe policy).
Hence, the client would like to know if Windows OS is a supported NFS mount configuration for PAM session recording. If is is supported, is there any disk IO guideline as currently the Windows server is running on normal disk i.e. not SSD etc. Are there any known issues reported by customers?
Thanks
Sandeep
Original Message:
Sent: 08-30-2017 12:36 PM
From: Ralf Prigl
Subject: Re: Tips, calculating space for recording sessions
Pre-sales uses a sizing calculator which provides numbers like shown below. The basic parameters to work with are 600kB/min for high quality recording of WEB portal sessions, 200kB/min for RDP sessions and 20kB/min for SSH sessions. Percentage or users can be greater than 100% if users have multiple sessions running in parallel. Numbers below are based on 500 users and 4 hrs average length of sessions. Determining how many users actually connect to x servers for y time in your environment will make it much more accurate. We recommend referencing a pilot group that is using CA PAM exclusively to gauge the storage required.