Hello Kim!
Thanks for the message and the feedback. I am sorry that you feel ignored with respect to mobile functionality.
Unfortunately, we do not receive a lot of requests for a mobile version of Rally. We have worked on mobile prototypes in the past, and the cost of making a truly mobile app is cost prohibitive when compared to customer demand. Because of this, the priority for working on functionality like this is much lower than implementing other product initiatives.
Rally can be used on iOS tablets. I am able to use Rally on my iPad Pro 10" with Safari by making sure I minimize the top toolbar, and Firefox as well (I do not have any Android tablets, so I cannot verify any capabilities here).
I would encourage everyone who wishes to use Rally on mobile devices in any capacity to submit feedback via the product megaphone. I can also be reached at
rusty.lloyd@broadcom.com if you would like to communicate directly.
In addition, we are continually working on adding new functionality as well as improving overall performance. I would encourage you and others to attend our weekly office hours (https://enterprise-software.broadcom.com/rally-office-hours) to learn about new features and ways to use Rally, as well as opening a support ticket if you are finding issues that are hindering your usage of Rally.
Thank you for reaching out, and again - I am sorry for your frustration.
Rusty Lloyd
Rally Product team
Original Message:
Sent: Aug 18, 2022 07:03 PM
From: Kim Abbott
Subject: Using Rally on mobile devices
Holy smokes, yet ANOTHER year has gone by and Rally is still ignoring their mobile and tablet customers. I am not asking about an app, but simply about the ability to view Rally effectively in a mobile browser. I am shocked at this glaring lack of support.
FWIW, to anyone else that is following this thread, the only mobile browser that I've been able to get it to somewhat function on is Firefox. Which is ironic since I've been told previously by Rally personnel that Chrome provides the best experience. Come on guys, it's not like this is a new product!
Original Message:
Sent: May 19, 2021 07:24 PM
From: Kim Abbott
Subject: Using Rally on mobile devices
So here I am again 1.5 yrs later still hoping for some resolution on this. Just to clarify the original request, I'm asking about the ability to successfully view Rally in a mobile or tablet browser, not a mobile app.
Though I've heard from one other team member that they can view successfully on an iPad using Safari, I am still having issues with Chrome and Firefox on Android devices. As you can see by this iteration status page, the top menu is overlaying the top of the screen so I can't change the iteration I'm in. I can't drag the bottom view down either. This is a brand new Samsung tablet. This is using Edge browser, but Chrome behaves the same.
I have the same issue on other screens with the inability to access the top part of the screen. It's problematic enough that I can't even close the QDP because I can't access the X on the right panel. Ignore the Full page view message - tapping that does nothing. This is using Edge browser, but Chrome behaves the same.
I guess that the comment above from John Streeter about most customer feedback has been that users are mainly working from their desks, well that's a self-fulfilling prophecy. If most can't use it on Android mobile or tablet (more than 1/2 the market) then of course they will say they are using it on a desktop.
Original Message:
Sent: 12-04-2019 05:15 PM
From: John Streeter
Subject: Using Rally on mobile devices
Hey Kim,
Thanks for the post!
We do not currently have plans for a mobile app in our roadmap. Instead, we've made the decision to focus our resources on the web experience rather than mobile, as customer feedback has mostly been that users are mainly working from their desks. So, the web/desktop use case has been far more applicable to a majority of our users.
That said, the mobile use case is certainly a relevant one, especially in 2019! While some of our pages still aren't great (as you mentioned) on mobile, several of the newer pages and the pages we are updating soon in the new UI coming this month work far better in a mobile browser. For instance, loading Work Views is a much-improved experience in the mobile browser - the page is responsive and doesn't seem to have issues with the footer or nav-bar in the new UI.
Here's some screenshots from my phone of a test workspace with the new UI - please disregard how unclean my PIs are!
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John Streeter
Customer Support Lead | ITSM & Rally Software
Original Message:
Sent: 12-03-2019 11:23 PM
From: Kim Abbott
Subject: Using Rally on mobile devices
So I can't seem to find any discussion or conversation since 2014 regarding the ability to use Rally on a mobile device. I know I'm not the only one using the software (insert tongue in cheek eye roll here).... How are users supposed to be able to access rally screens from a mobile device?
Even if no one is working on a mobile app, a user should still be able to access Rally via a browser but that has been problematic for years. Lets take the Iteration Status page as an example. Any attempt to navigate around the page causes huge framing issues, and ultimately the page footer takes over and declares triumph over who owns the page. I don't need to attach a screenshot as anyone who attempts this know exactly what I'm referring to. And the browser doesn't seem to matter, it happens on Chrome, Safari, Firefox... It doesn't help to look at a lot of whiteness...although it could be calming except it's preventing me from getting the data I need in a timely fashion, so I end up being aggravated as well as uninformed.
Doesn't anyone from the test team try out their pages on mobile? I know we do....
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Kim A
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