Hallo Sheila.
Up to now, I've never seen this behaviour before in the USS-UI.
Please test after the below procedure has been executed? And see whether this 'cleanup' process, resolves this for you then.
- Stop the CA Service Catalog services(Accounting and Catalog)
- Stop the USS services
- Empty/clear the %USM_HOME%\view\translets folder
- (re)move the %USM_HOME%\logs\*.log files
- Clear the browser-cache
- Start the CA Service Catalog services(Accounting and Catalog)
- Start the USS services
Should the issue then still remain, it is good practice to then open a standard case.
To be able to get the complete environment details available and the 'TRACE' log files to be analyzed upon.
Thanks and kind regards, Louis van Amelsfort.