AutoSys: scp jobs in Windows servers

[Jose Lopez]

Hi,

We have an AutoSys 11.3.6 SP8.

I am running an scp job define like this.

insert_job: cab_prd_scp_test_cab_to_win_server_scp job_type: SCP
machine: linux_server
owner: win_user@domain
permission:
date_conditions: 0
alarm_if_fail: 0
alarm_if_terminated: 0
scp_transfer_direction: UPLOAD
scp_server_name: win_server
scp_server_port: 22
scp_remote_dir: "c:\\temp"
scp_remote_name: "scp.destination.txt"
scp_local_name: "/tmp/scp.source.txt"
scp_target_os: Windows
scp_protocol: SFTP
scp_local_user: autosys
run_external: 0
scp_delete_sourcefile: 0
scp_delete_sourcedir: 0
scp_create_targetdir: 0
scp_transfer_mode: ASCII

Failed to authenticate to host 'win_server' with user 'win_user'.

User win_user@domain can rdp to win_server and I can telnet from linux_server to win_server

Do you know what can be checked to find out the problem?

thanks
José

[Priyesh Patel]

Just to be sure, have you created user@host / password via autosys_secure?

https://techdocs.broadcom.com/us/en/ca-enterprise-software/intelligent-automation/autosys-workload-automation/12-0/reference/ae-commands/manage-security/autosys-secure-command-define-security-settings.html

Example:

autosys_secure -a -u testuser@machine1 -p testuserpass

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Enterprise Solutions Architect
Broadcom
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[Jose Lopez]

Hi Priyesh,

thanks for your answer.

I should have specified it. Yes I added the user and password in autosys_secure. 
I also logged manually to ensure the ID/password are correct.

Best regards.
José

[Richard Kao]

I noticed that you are trying to scp to a windows server.  Older versions of windows didn't have support for a SSH server, however newer versions of Windows have support for a SSH server service but you must enable and manually configure it or use a third-party SSH server.

[Jose Lopez]

Thanks Richard,

I did not that. It is good info.

Anyway telnet to port 22 works fine so I assume the ssh server on the windows server is working fine.

Best regards.
José

[Richard Kao]

A TCP/IP connection has multiple parts.  Telnet to a port only checks the connect() portion.  There can still be problem with the send() or receive() of data.  The only way to check is to run a sftp client from the agent machine to the target machine.  I have seen at other customer sites where send() and receives() are blocked but connect() is not blocked.

[Richard Kao]

One other thing.  Can you turn on the trace.  Set the following in the agentparm.txt

ftp.scp.debug.enable=true

restart the agent

duplicate the problem

zip the agent logs and attach to this discussion thread.