CA Service Management

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  • 1.  General Information-Status(Readonly)

    Posted Mar 31, 2016 07:58 AM

    Hi,

     

    We use general information on ticket details. When I click the status, open the status history. I want to make readonly.  How can I do this?

     

    Thanks & Regards,

    generalinfo.png



  • 2.  Re: General Information-Status(Readonly)
    Best Answer

    Broadcom Employee
    Posted Apr 08, 2016 09:08 AM

    Hi Yazici.

    As per our case: 00348733, this form '' can not be customized.
    And then you opened an Idea for this in the community, right?

    Thanks for your Idea to improve our product and kind regards, Louis.



  • 3.  Re: General Information-Status(Readonly)

    Broadcom Employee
    Posted Apr 08, 2016 09:09 AM

    Hi Yazici.

     

    As shown in the Idea:

    Modification General Information Form

    Created on Mar 31, 2016 4:21 PM by YAZICI - Last Modified: Mar 31, 2016 4:21 PM

     

    For which I voted already too.

     

    Thanks again and kind regards, Louis.