Symantec IGA

 View Only
  • 1.  Issue in import connector in IG

    Posted Mar 26, 2020 06:17 AM

    Dear Team,

    We have run the import the connector in Identity Governance but while importing it is showing only 80 percentage completed.

    Please provide solution to this.

    Version information

    CA Identity Suite, Virtual Appliance Version 14.2.0

    Cumulative Patch Level

    ProductVersion

    Virtual Appliance14.2.0 GA

    Identity Manager14.2.0 CP4

    Identity Governance14.2.0 GA

    Identity Portal14.2.0 CP1

    Operating System14.2.0 GA

    Regards,
    Ribesh



    ------------------------------
    Technical Associate
    CAS
    ------------------------------


  • 2.  RE: Issue in import connector in IG

    Posted Mar 26, 2020 06:53 AM
    Dear Team,

      We are also facing the same issue. While importing it is strucked at 80%. While i am checking in the workflows it is showing in inprogress state. So please help here?



    Thanks,
    Jeevan



  • 3.  RE: Issue in import connector in IG

    Broadcom Employee
    Posted Mar 31, 2020 04:18 PM
    Can you check if those user account corelation has been removed?  It seems  like it is still in the process.

    ------------------------------
    ------------------------------
    And, as always Perhaps there are others in the communities who have experience in doing this and we invite them to comment here also.
    Another option may be to reach out to our partner HCL Technologies to see in what way they can assist further. The Enterprise Studio team of HCL can be reached at enterprisestudio@hcl.com. https://www.hcltech.com/enterprise-studio
    ------------------------------



  • 4.  RE: Issue in import connector in IG

    Posted Apr 02, 2020 03:40 AM
    Hi Yuan,

    I didn't quite get you. Can you tell me how to check?

    Regards,
    Ribesh

    ------------------------------
    Technical Associate
    CAS
    ------------------------------