As EEM is strictly a common component (used by multiple products for authentication and authorization), it is up to the various products that use it to comply with the matrix provided to them. There is not an external matrix.
The currently supported versions of EEM are 12.5.1.416 (CR04), 12.5.1.524 (CR05), and any release of 12.6.
The product is only available for download from the adopting product download pages, and it is that product team's responsibility to maintain current build availability.
Original Message:
Sent: 12-04-2019 08:35 AM
From: Tre Daniel
Subject: Support Matrix EEM/PAM/SDM/USS/Service Catalog
Where can we find the Support Lifecycle Dates for EEM? We have been unable to locate a product page for EEM in product information or in the download manager.
Original Message:
Sent: 12-03-2019 01:36 PM
From: MICHAEL NIEBUHR
Subject: Support Matrix EEM/PAM/SDM/USS/Service Catalog
The matrix are typically stored in the product documentation and build upon each other.
For example, Process Automation does not require Service Desk Manager, USS, or Catalog to function, so the Process Automation version 4.3 sp4 only lists the required EEM versions:
https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/intelligent-automation/automic-process-automation/04-3-04/getting-started/platform-support-and-requirements.html
The product documentation for the embedding products then builds upon that with Process Automation version details. For example for Service Management:
https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/business-management/ca-service-management/17-2/ca-service-management-17-2-release-notes/supportability-matrix.html#concept.dita_dd801bb19d89d244b4d622363543c4d9b19fdac9_CACommonComponents
Original Message:
Sent: 12-03-2019 11:16 AM
From: St. Laurent
Subject: Support Matrix EEM/PAM/SDM/USS/Service Catalog
Is there a support matrix that shows the supported versions of Embedded Entitlements Manager with Process Automation, Service Desk Manager, USS, and Service Catalog?