CA Service Management

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  • 1.  Service Management - Roadmap presentation events?

    Posted Aug 07, 2019 11:21 AM
    Edited by J W Aug 16, 2019 08:58 AM
    I found the roadmap presentations from CA before the Broadcom acquisition very informative and were a key method of communicating with developers and business users.

    Are there plans to bring these events back for Service Management?

    Regards,

    J.W.

    #event #roadmap #servicemanagement #caservicedesk17.0 
    #devops  #ideation #development

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    "No matter where you go, there you are." - TAoBB:AtED
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  • 2.  RE: Service Management - Roadmap presentation events?

    Broadcom Employee
    Posted Aug 07, 2019 11:30 AM
    @Christopher Hackett or @kumra92 - any commentary? ​​

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    Paul Coccimiglio
    Principal Support Engineer
    Broadcom Inc.
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  • 3.  RE: Service Management - Roadmap presentation events?

     
    Posted Aug 07, 2019 01:03 PM
    The mechanisms we had in place to put on roadmap sessions left with the acquisition. There are some product teams doing sessions but they are outside of the communities using BrightTALK. They are then promoted in their respective communities but not run by them. It's up to product management whether they go that route. Regards, Chris

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    Chris Hackett
    Community Manager, Broadcom Enterprise Software Division
    Broadcom Inc.
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  • 4.  RE: Service Management - Roadmap presentation events?

    Posted Aug 09, 2019 09:29 AM
    If the product teams are doing sessions; then would this be considered if I opened an Ideation for community feedback?

    J.W.

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    "No matter where you go, there you are." - TAoBB:AtED
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  • 5.  RE: Service Management - Roadmap presentation events?
    Best Answer

    Posted Aug 12, 2019 01:48 PM
    A new idea has been created.  Please vote for it.

    Service Management - Roadmap presentation events

    J.W.

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    "No matter where you go, there you are." - TAoBB:AtED
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