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not able to upgrade management server - active jobs found
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Best Answer
Michael Gebhardt
Aug 23, 2019 03:38 AM
Hi, I'm trying to update our production CA Release Automation environment and getting the following ...
Saurabh Jain
Aug 23, 2019 04:02 AM
Best Answer
Hi Michael, It may be some unattended test runs which may be blocking. Can you please try to invoke ...
Michael Gebhardt
Aug 23, 2019 04:16 AM
Hi Saurabh, thank you very much! it wasn't the test run, but I saw removeAllActiveRuns in the jmx ...
1.
not able to upgrade management server - active jobs found
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Michael Gebhardt
Posted Aug 23, 2019 03:38 AM
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Hi,
I'm trying to update our production CA Release Automation environment and getting the following error when trying to update the management server:
I had no issues upgrading the execution servers.
I don't get which job is blocking the update.
I don't see anything running in the online process report from the automation studio or in RoC, even tried to see if I can find it in the database, but the "execution_jobs" table is empty and I didn't know any other to check
I already tried restarting the management server and stopping the windows services.
Nothing helps.
Anyone know this problem?
I also already created a case: 20053035
Just thought I post here too, trying all channels
thanks
michael
2.
RE: not able to upgrade management server - active jobs found
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Broadcom Employee
Saurabh Jain
Posted Aug 23, 2019 04:02 AM
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Hi Michael,
It may be some unattended test runs which may be blocking. Can you please try to invoke removeTestRuns via NAC JMX
http://NAC-URL:20203/mbean?objectname=noliocenter%3Atype%3Dinfo
------------------------------
Regards,
Saurabh
------------------------------
Original Message
Original Message:
Sent: 08-23-2019 03:38 AM
From: Michael Gebhardt
Subject: not able to upgrade management server - active jobs found
Hi,
I'm trying to update our production CA Release Automation environment and getting the following error when trying to update the management server:
I had no issues upgrading the execution servers.
I don't get which job is blocking the update.
I don't see anything running in the online process report from the automation studio or in RoC, even tried to see if I can find it in the database, but the "execution_jobs" table is empty and I didn't know any other to check
I already tried restarting the management server and stopping the windows services.
Nothing helps.
Anyone know this problem?
I also already created a case: 20053035
Just thought I post here too, trying all channels
thanks
michael
3.
RE: not able to upgrade management server - active jobs found
0
Recommend
Michael Gebhardt
Posted Aug 23, 2019 04:16 AM
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Reply Privately
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Hi Saurabh,
thank you very much!
it wasn't the test run, but I saw removeAllActiveRuns in the jmx view as well and did run that. It removed to IDs and installation is now running
are you able to access the case and take it over + close it? Otherwise I see what I can do (still not the biggest fan of this new broadcom UI/case management)
thanks
Michael
Original Message
Original Message:
Sent: 08-23-2019 04:02 AM
From: Saurabh Jain
Subject: not able to upgrade management server - active jobs found
Hi Michael,
It may be some unattended test runs which may be blocking. Can you please try to invoke removeTestRuns via NAC JMX
http://NAC-URL:20203/mbean?objectname=noliocenter%3Atype%3Dinfo
------------------------------
Regards,
Saurabh
Original Message:
Sent: 08-23-2019 03:38 AM
From: Michael Gebhardt
Subject: not able to upgrade management server - active jobs found
Hi,
I'm trying to update our production CA Release Automation environment and getting the following error when trying to update the management server:
I had no issues upgrading the execution servers.
I don't get which job is blocking the update.
I don't see anything running in the online process report from the automation studio or in RoC, even tried to see if I can find it in the database, but the "execution_jobs" table is empty and I didn't know any other to check
I already tried restarting the management server and stopping the windows services.
Nothing helps.
Anyone know this problem?
I also already created a case: 20053035
Just thought I post here too, trying all channels
thanks
michael
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