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In UMP alarms are not getting cleared automatically.Can any one suggest what might be the reason?

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  • 1.  In UMP alarms are not getting cleared automatically.Can any one suggest what might be the reason?

    Posted 09-27-2016 09:57 AM


  • 2.  Re: In UMP alarms are not getting cleared automatically.Can any one suggest what might be the reason?

    Posted 09-27-2016 06:53 PM

    Do you see all the alarms not clearing in UMP or only few specific ? If specific, what kind of alarms are they?



  • 3.  Re: In UMP alarms are not getting cleared automatically.Can any one suggest what might be the reason?

    Posted 10-20-2016 07:36 AM

    All the alarm related to CDM probe and robot inactive alerts. We have to manually acknowledge alarm to remove it.



  • 4.  Re: In UMP alarms are not getting cleared automatically.Can any one suggest what might be the reason?

    Posted 10-20-2016 07:28 PM

    What version of cdm and HUB you are on ? 

    Is this a issue for all the robots ?



  • 5.  Re: In UMP alarms are not getting cleared automatically.Can any one suggest what might be the reason?

    Posted 04-10-2017 05:42 AM

    Hello Vidhi,

     

    as this thread still is a question for you please open a support case so that the root cause can be analyzed.

     

    Kind regards,

    Britta Hoffner



  • 6.  Re: In UMP alarms are not getting cleared automatically.Can any one suggest what might be the reason?
    Best Answer

    Posted 04-13-2017 05:52 AM

    Hi,

     

    Many probes supporting clear since one or two GA Versions.No clear for robot is inactive (same for probe alarm). For my customer i created a custom probe in perl to handle these cases because they are most of the time " work as design ". 

     

    As said before, open a support ticket  

     

    Best Regards,

    Thomas