Add Button to External Link

[Wicner Chacon]

Hi Team! 

I need to add a button on detail_cr, this button should open a new window with a specific URL followed by the case number, name and email of the requester. I can add the button, as well as the reference to a new window with the case number, but I cannot add the name or email of the requester.


This is the button 

<PDM_MACRO name=button Caption="Remote" Func="openWindow()" hotkey_name="btnRemote" ID="btnRemote">

And this is the JS function openWindow(). 

function openWindow()
{

var URL = "https://MyServer:Port/#/redirectremote?ticket=";
URL = URL+$args.ref_num+'&';
URL = URL+'emailcliente='+$args.customer.email_address;
window.open(URL);
}
 
My JS code don´t work with $args.customer.email_address or $args.customer.combo_name. Any idea? 

Thank you!

[hermann1815]

Hello,

you can´t use SDM variables in JS directly. If you want to use JS variables you have to transform them before.

Examples in detail_cr (Top):

<PDM_INCLUDE FILE=std_head.htmpl DebugSource=1>
<script type="text/javascript">
var argHumantouchLog = "$args.KEEP.humantouch_log";
var argPersistentID = "$args.persistent_id";
var argCstID = "$cst.id";

var argRefNum = "$args.ref_num";

var argID = "$args.id"
.....

var argEmailCliente = "$args.customer.email_address​";

function openWindow()
{

var URL = "https://MyServer:Port/#/redirectremote?ticket=";
URL = URL+argRefNum+'&';
URL = URL+'emailcliente='+argEmailCliente;
window.open(URL);
}

Ref_num is already defined.

Hope it helps.

[Wicner Chacon]

Hi henning,

Thank you! its works.