Symantec Access Management

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  • 1.  Symantec Access Management - Ask a Question, Get an Answer (Jun 19 - Jun 26)

     
    Posted Jun 19, 2020 06:24 PM

    It's great that we have such vibrant communities to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the communities is to respond to every members' question so that no one goes away "empty handed". 

    • Shoutout to the following members who provided tips and assisted with unanswered questions this past week. Thank you for all your help!

    Think you have a potential answer, Jump In!

    Help a Fellow Community Member Out!

    Here's the list of unanswered questions for this coming week. Grab one!

    Need Help to deploy Custom WAR files in Access Gateway server
    Creating a web page using fcc
    Microsoft Dynamics CRM Into CA Sitemidner
    How to include Binary Attribute in Security Token Response
    Policy server Failing back LDAP store type to #0 (Policy store) in every 5 minutes
    NTLM Authentication not working with LB URL
    Relationship between password policy and user store
    Unable to find user directory while creating policy


    Thank You All for Your Efforts!  



    ------------------------------
    Chris Hackett
    Community Manager, Broadcom Enterprise Software Division
    Broadcom Inc.
    ------------------------------


  • 2.  RE: Symantec Access Management - Ask a Question, Get an Answer (Jun 19 - Jun 26)

    Posted Jun 29, 2020 08:14 AM
    Hello All,
    I have a query.
    For one of our applications in our environment, app team is getting slow response in load testing.
    So I wanted to understand :
    1) Where and how exactly we can verify that how much time did Siteminder take to process any particular request?
    2) What all can be sources of this slowness apart from network?

    Regards
    Satyendra


  • 3.  RE: Symantec Access Management - Ask a Question, Get an Answer (Jun 19 - Jun 26)

    Broadcom Employee
    Posted Jun 30, 2020 02:23 AM
    Hi Satyendra,

    There are some tool. Among the others, you can set an alert in the
    smps.log when the execution of a request takes more than x seconds, by
    following indications from :

    ExecutionTimeThreshold Introudced
    https://knowledge.broadcom.com/external/article?articleId=11691

    And if you enable the Policy Server Profiler with sufficient
    configuration, then you can analyse completely the traces with the
    following tool :

    TechTip : two new graphs in SMPolicyTraceAnalysis tool explained.
    https://community.broadcom.com/enterprisesoftware/blogs/markodonohue/2019/05/30/techtip-two-new-graphs-in-smpolicytraceanalysis-tool-explained

    I hope this helps,

    Best Regards,
    Patrick