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Task id(prexternalid, outofbox) editable in Openworkbench whereas in MSP not editable

  • 1.  Task id(prexternalid, outofbox) editable in Openworkbench whereas in MSP not editable

    Posted Apr 27, 2016 05:21 AM

    I have created one new field in task object called
    "Test _ID" with the option of auto numbering  + Read only in
    Clarity Test Environment of PM&SG.

    The same Test_Id attribute verified in Openworkbench and
    its not updating back to Clarity and it's purely read-only in OWB.

     

    Whereas I noticed prexternalid field which is not enabled
    with Read only (Refer image below), is it possible to update the prexternalid
    field to be “Read only” then we can test with OWB

    Also I knew, Clarity and OWB most of the case tightly
    coupled, In my view if we enabled read only it should work in OWB.

    Kindly let me know your thought on this.

    I would request all of you to provide voting to implement this functionality in OWB which is necessary.

     

    Also i have recieved the reply from CA and mentioned below

     

    As I discussed with Bala over the phone, I am sending
    this summary e-mail regarding this cases, "00367481 - 00367486"
    regarding OWB task ID being editable.

     

    Per design, it is necessary to configure read-only property
    for an attribute at object-attribute level. Stock (Out of the Box) attributes
    cannot change this property and therefore, OWB will respect the default value.
    Task ID is not set as read-only, so it will be modifiable inside OWB.

     

    PPM has a mechanism to workaround this, but this will NOT
    apply to OWB. A given attribute can be set "non-editable" (similar to
    read-only) at a given view level, such as for example, Task Edit view. There
    are no configurable PPM views for OWB, so properties set at view level will be
    ignored by OWB. Long story short, Task ID cannot be prevented from being edited
    inside OWB.

     

    Lastly, MSP has an exceptional workaround, as this
    specific attribute is handled by the MSP Field Mapping feature, where it CAN be
    set as read only ("Export"). This would only apply to MSP (and not
    OWB) and for certain attributes only, as they are not part of the default MSP
    set of attributes and have to be explicitly mapped.

     

    As everything shared is by design and not a defect, I
    cannot log a defect for this. Alternatively, you can use our CA PPM Community
    for an Enhancement Request. My recommendation is that you go to our CA PPM
    Community and try to find an existing Idea that would match your desired
    behaviour; and if there is none, open a new one. This is the new place for
    Enhancement Requests from Customers and it is reviewed by Product Management
    when designing the roadmap for a new version considering multiple aspects,
    including but not limited to Customer demand (votes). You can find out PPM
    Community on https://communities.ca.com/community/ca-clarity



  • 2.  Re: Task id(prexternalid, outofbox) editable in Openworkbench whereas in MSP not editable

     
    Posted May 13, 2016 02:44 PM

    Hi - I believe you intended to create an Idea and not a Discussion. You can do that by going to Actions -> Create an Idea. Regards, Chris