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Test Folders - Chrome crashes when adding a parent test folder
William Antjoule
Jun 11, 2021 09:01 AM
When we create a Test Folder and click the parent button to attach the folder to a parent, chrome freezes ...
Niveditha (Nivi) Gadamchetty
Jun 11, 2021 09:27 AM
I just created a support ticket for this. We are also seeing the same issue, and it is happening with ...
Cali McClung
Jun 11, 2021 10:14 AM
@Niveditha (Nivi) Gadamchetty @Willa We just cleared an event that was causing issues throughout ...
William Antjoule
Jun 11, 2021 10:31 AM
Thank you @nivi @Cali McClung , we are validating and will provide feedback soon :)------------------------------------------- ...
William Antjoule
Jun 11, 2021 10:49 AM
WOOT! that seems to have done the trick thank you :)------------------------------------------- Original ...
1.
Test Folders - Chrome crashes when adding a parent test folder
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William Antjoule
Posted Jun 11, 2021 09:01 AM
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When we create a Test Folder and click the parent button to attach the folder to a parent, chrome freezes and after a min chrome shows the "Page Unresponsive" error.
Opening Developer tools this is the URL that is being requested in the background with the button is pressed:
https://rally1.rallydev.com/slm/webservice/v2.x/testfolder?compact=true&includePermissions=true&key=#######&fetch=ObjectID%2CProject%2CName%2CWorkspace%2CFormattedID&order=FormattedID%20DESC%2CObjectID&pagesize=50&query=(ObjectID#######)&restrictToEditAccess=true&start=1&projectScopeUp=false&projectScopeDown=false
This is the error that displays in Chrome:
2.
RE: Test Folders - Chrome crashes when adding a parent test folder
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Niveditha (Nivi) Gadamchetty
Posted Jun 11, 2021 09:27 AM
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I just created a support ticket for this. We are also seeing the same issue, and it is happening with all work items. I tried portfolio items, stories, tasks and Rally hangs when trying to add a parent with any of these.
------------------------------
Project Coordinator
John Deere
Cedar Falls, Iowa
------------------------------
Original Message
Original Message:
Sent: 06-11-2021 09:00 AM
From: Will A
Subject: Test Folders - Chrome crashes when adding a parent test folder
When we create a Test Folder and click the parent button to attach the folder to a parent, chrome freezes and after a min chrome shows the "Page Unresponsive" error.
Opening Developer tools this is the URL that is being requested in the background with the button is pressed:
https://rally1.rallydev.com/slm/webservice/v2.x/testfolder?compact=true&includePermissions=true&key=#######&fetch=ObjectID%2CProject%2CName%2CWorkspace%2CFormattedID&order=FormattedID%20DESC%2CObjectID&pagesize=50&query=(ObjectID#######)&restrictToEditAccess=true&start=1&projectScopeUp=false&projectScopeDown=false
This is the error that displays in Chrome:
3.
RE: Test Folders - Chrome crashes when adding a parent test folder
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Broadcom Employee
Cali McClung
Posted Jun 11, 2021 10:14 AM
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@Niveditha (Nivi) Gadamchetty
@Willa
We just cleared an event that was causing issues throughout Rally with parenting items.
I suggest a hard browser refresh
(shift + browser refresh)
and then try parenting again.
Sorry for the disruption.
Original Message
Original Message:
Sent: 06-11-2021 09:27 AM
From: Niveditha Gadamchetty
Subject: Test Folders - Chrome crashes when adding a parent test folder
I just created a support ticket for this. We are also seeing the same issue, and it is happening with all work items. I tried portfolio items, stories, tasks and Rally hangs when trying to add a parent with any of these.
------------------------------
Project Coordinator
John Deere
Cedar Falls, Iowa
Original Message:
Sent: 06-11-2021 09:00 AM
From: Will A
Subject: Test Folders - Chrome crashes when adding a parent test folder
When we create a Test Folder and click the parent button to attach the folder to a parent, chrome freezes and after a min chrome shows the "Page Unresponsive" error.
Opening Developer tools this is the URL that is being requested in the background with the button is pressed:
https://rally1.rallydev.com/slm/webservice/v2.x/testfolder?compact=true&includePermissions=true&key=#######&fetch=ObjectID%2CProject%2CName%2CWorkspace%2CFormattedID&order=FormattedID%20DESC%2CObjectID&pagesize=50&query=(ObjectID#######)&restrictToEditAccess=true&start=1&projectScopeUp=false&projectScopeDown=false
This is the error that displays in Chrome:
4.
RE: Test Folders - Chrome crashes when adding a parent test folder
0
Recommend
William Antjoule
Posted Jun 11, 2021 10:31 AM
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Reply Privately
Options Dropdown
Thank you @nivi
@Cali McClung
, we are validating and will provide feedback soon :)
Original Message
Original Message:
Sent: 06-11-2021 10:14 AM
From: Cali McClung
Subject: Test Folders - Chrome crashes when adding a parent test folder
@Niveditha (Nivi) Gadamchetty
@Willa
We just cleared an event that was causing issues throughout Rally with parenting items.
I suggest a hard browser refresh
(shift + browser refresh)
and then try parenting again.
Sorry for the disruption.
Original Message:
Sent: 06-11-2021 09:27 AM
From: Niveditha Gadamchetty
Subject: Test Folders - Chrome crashes when adding a parent test folder
I just created a support ticket for this. We are also seeing the same issue, and it is happening with all work items. I tried portfolio items, stories, tasks and Rally hangs when trying to add a parent with any of these.
------------------------------
Project Coordinator
John Deere
Cedar Falls, Iowa
Original Message:
Sent: 06-11-2021 09:00 AM
From: Will A
Subject: Test Folders - Chrome crashes when adding a parent test folder
When we create a Test Folder and click the parent button to attach the folder to a parent, chrome freezes and after a min chrome shows the "Page Unresponsive" error.
Opening Developer tools this is the URL that is being requested in the background with the button is pressed:
https://rally1.rallydev.com/slm/webservice/v2.x/testfolder?compact=true&includePermissions=true&key=#######&fetch=ObjectID%2CProject%2CName%2CWorkspace%2CFormattedID&order=FormattedID%20DESC%2CObjectID&pagesize=50&query=(ObjectID#######)&restrictToEditAccess=true&start=1&projectScopeUp=false&projectScopeDown=false
This is the error that displays in Chrome:
5.
RE: Test Folders - Chrome crashes when adding a parent test folder
0
Recommend
William Antjoule
Posted Jun 11, 2021 10:49 AM
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WOOT! that seems to have done the trick thank you :)
Original Message
Original Message:
Sent: 06-11-2021 10:30 AM
From: Will A
Subject: Test Folders - Chrome crashes when adding a parent test folder
Thank you @nivi
@Cali McClung
, we are validating and will provide feedback soon :)
Original Message:
Sent: 06-11-2021 10:14 AM
From: Cali McClung
Subject: Test Folders - Chrome crashes when adding a parent test folder
@Niveditha (Nivi) Gadamchetty
@Willa
We just cleared an event that was causing issues throughout Rally with parenting items.
I suggest a hard browser refresh
(shift + browser refresh)
and then try parenting again.
Sorry for the disruption.
Original Message:
Sent: 06-11-2021 09:27 AM
From: Niveditha Gadamchetty
Subject: Test Folders - Chrome crashes when adding a parent test folder
I just created a support ticket for this. We are also seeing the same issue, and it is happening with all work items. I tried portfolio items, stories, tasks and Rally hangs when trying to add a parent with any of these.
------------------------------
Project Coordinator
John Deere
Cedar Falls, Iowa
Original Message:
Sent: 06-11-2021 09:00 AM
From: Will A
Subject: Test Folders - Chrome crashes when adding a parent test folder
When we create a Test Folder and click the parent button to attach the folder to a parent, chrome freezes and after a min chrome shows the "Page Unresponsive" error.
Opening Developer tools this is the URL that is being requested in the background with the button is pressed:
https://rally1.rallydev.com/slm/webservice/v2.x/testfolder?compact=true&includePermissions=true&key=#######&fetch=ObjectID%2CProject%2CName%2CWorkspace%2CFormattedID&order=FormattedID%20DESC%2CObjectID&pagesize=50&query=(ObjectID#######)&restrictToEditAccess=true&start=1&projectScopeUp=false&projectScopeDown=false
This is the error that displays in Chrome:
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