CA Service Management

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  • 1.  change order Schedule duration & end date

    Posted Dec 10, 2015 11:54 AM

    in a change order when we set the schedule duration field for a time value, how we can let the schedule end date to consider the workshift & offdays in its calculations.



  • 2.  Re: change order Schedule duration & end date

    Posted Dec 12, 2015 02:49 AM

    Hi, i think you planing to use this feature for other purposes than it was planed. Those fields should be used to plan change implementation not the execution. Anyway you cam use spel code to override default functionality, bur anyway i would suggest to review your process