DX NetOps

Hi all,

I've got a set of Meraki MR42 and MR34 Wireless APs in my CAPC 3.7.4 and have adjusted the devicetypes.xml as per the documentation: Override Device Types

I edited the /opt/IMDataAggregator/data/custom/devicetypes/DeviceTypes.xml to contain (and remembered to uncomment the section!):

<!-- To map system OIDs to Wireless Access Point device type, use <WirelessAccessPoints> followed by <sysObjectID>. -->
<WirelessAccessPoints>
<sysObjectID>1.3.6.1.4.1.29671.2.17</sysObjectID> <!-- MR34 -->
<sysObjectID>1.3.6.1.4.1.29671.2.22</sysObjectID> <!-- MR42 -->
</WirelessAccessPoints>

Then I ran a rediscover of the devices but they remain as "Other". The OID is correct as reported by the devices:

This came up just the other day.

The following should help resolve this.

https://ca-broadcomcsm.wolkenservicedesk.com/wolken/esd/knowledgebase_list?articleId=137025

------------------------------
Technical Support Engineer IV
Broadcom
------------------------------

Original Message:
Sent: 09-23-2019 03:45 PM
From: James Brunner
Subject: CAPC 3.7.4 Override Device Types - Not changing type!

Hi all,

I've got a set of Meraki MR42 and MR34 Wireless APs in my CAPC 3.7.4 and have adjusted the devicetypes.xml as per the documentation: Override Device Types

I edited the /opt/IMDataAggregator/data/custom/devicetypes/DeviceTypes.xml to contain (and remembered to uncomment the section!):

<!-- To map system OIDs to Wireless Access Point device type, use <WirelessAccessPoints> followed by <sysObjectID>. -->
<WirelessAccessPoints>
<sysObjectID>1.3.6.1.4.1.29671.2.17</sysObjectID> <!-- MR34 -->
<sysObjectID>1.3.6.1.4.1.29671.2.22</sysObjectID> <!-- MR42 -->
</WirelessAccessPoints>

Then I ran a rediscover of the devices but they remain as "Other". The OID is correct as reported by the devices:

What am I missing?

Thanks in advance. JB.

Thanks for the quick reply - will give it a spin tomorrow and feedback!

JB.
Original Message:
Sent: 09-23-2019 03:51 PM
From: Michael Poller
Subject: CAPC 3.7.4 Override Device Types - Not changing type!

This came up just the other day.

The following should help resolve this.

https://ca-broadcomcsm.wolkenservicedesk.com/wolken/esd/knowledgebase_list?articleId=137025

------------------------------
Technical Support Engineer IV
Broadcom

Original Message:
Sent: 09-23-2019 03:45 PM
From: James Brunner
Subject: CAPC 3.7.4 Override Device Types - Not changing type!

Hi all,

I've got a set of Meraki MR42 and MR34 Wireless APs in my CAPC 3.7.4 and have adjusted the devicetypes.xml as per the documentation: Override Device Types

I edited the /opt/IMDataAggregator/data/custom/devicetypes/DeviceTypes.xml to contain (and remembered to uncomment the section!):

<!-- To map system OIDs to Wireless Access Point device type, use <WirelessAccessPoints> followed by <sysObjectID>. -->
<WirelessAccessPoints>
<sysObjectID>1.3.6.1.4.1.29671.2.17</sysObjectID> <!-- MR34 -->
<sysObjectID>1.3.6.1.4.1.29671.2.22</sysObjectID> <!-- MR42 -->
</WirelessAccessPoints>

Then I ran a rediscover of the devices but they remain as "Other". The OID is correct as reported by the devices:

What am I missing?

Thanks in advance. JB.

Got some time to check tonight and it worked perfectly. Many thanks again!

JB.
Original Message:
Sent: 09-23-2019 04:03 PM
From: James Brunner
Subject: CAPC 3.7.4 Override Device Types - Not changing type!

Thanks for the quick reply - will give it a spin tomorrow and feedback!

JB.
Original Message:
Sent: 09-23-2019 03:51 PM
From: Michael Poller
Subject: CAPC 3.7.4 Override Device Types - Not changing type!

This came up just the other day.

The following should help resolve this.

https://ca-broadcomcsm.wolkenservicedesk.com/wolken/esd/knowledgebase_list?articleId=137025

------------------------------
Technical Support Engineer IV
Broadcom

Original Message:
Sent: 09-23-2019 03:45 PM
From: James Brunner
Subject: CAPC 3.7.4 Override Device Types - Not changing type!

Hi all,

I've got a set of Meraki MR42 and MR34 Wireless APs in my CAPC 3.7.4 and have adjusted the devicetypes.xml as per the documentation: Override Device Types

I edited the /opt/IMDataAggregator/data/custom/devicetypes/DeviceTypes.xml to contain (and remembered to uncomment the section!):

<!-- To map system OIDs to Wireless Access Point device type, use <WirelessAccessPoints> followed by <sysObjectID>. -->
<WirelessAccessPoints>
<sysObjectID>1.3.6.1.4.1.29671.2.17</sysObjectID> <!-- MR34 -->
<sysObjectID>1.3.6.1.4.1.29671.2.22</sysObjectID> <!-- MR42 -->
</WirelessAccessPoints>

Then I ran a rediscover of the devices but they remain as "Other". The OID is correct as reported by the devices:

What am I missing?

Thanks in advance. JB.

The provided link is broken. At least for me...

------------------------------
Senior Consultant
SolvIT Networks
------------------------------

Original Message:
Sent: 09-23-2019 03:51 PM
From: Michael Poller
Subject: CAPC 3.7.4 Override Device Types - Not changing type!

This came up just the other day.

The following should help resolve this.

https://ca-broadcomcsm.wolkenservicedesk.com/wolken/esd/knowledgebase_list?articleId=137025

------------------------------
Technical Support Engineer IV
Broadcom

Original Message:
Sent: 09-23-2019 03:45 PM
From: James Brunner
Subject: CAPC 3.7.4 Override Device Types - Not changing type!

Hi all,

I've got a set of Meraki MR42 and MR34 Wireless APs in my CAPC 3.7.4 and have adjusted the devicetypes.xml as per the documentation: Override Device Types

I edited the /opt/IMDataAggregator/data/custom/devicetypes/DeviceTypes.xml to contain (and remembered to uncomment the section!):

<!-- To map system OIDs to Wireless Access Point device type, use <WirelessAccessPoints> followed by <sysObjectID>. -->
<WirelessAccessPoints>
<sysObjectID>1.3.6.1.4.1.29671.2.17</sysObjectID> <!-- MR34 -->
<sysObjectID>1.3.6.1.4.1.29671.2.22</sysObjectID> <!-- MR42 -->
</WirelessAccessPoints>

Then I ran a rediscover of the devices but they remain as "Other". The OID is correct as reported by the devices:

What am I missing?

Thanks in advance. JB.

Try the (corrected) external link:

https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=137025


Original Message:
Sent: 09-24-2019 04:15 AM
From: Catalin Farcasanu
Subject: CAPC 3.7.4 Override Device Types - Not changing type!

The provided link is broken. At least for me...

------------------------------
Senior Consultant
SolvIT Networks

Original Message:
Sent: 09-23-2019 03:51 PM
From: Michael Poller
Subject: CAPC 3.7.4 Override Device Types - Not changing type!

This came up just the other day.

The following should help resolve this.

https://ca-broadcomcsm.wolkenservicedesk.com/wolken/esd/knowledgebase_list?articleId=137025

------------------------------
Technical Support Engineer IV
Broadcom

Original Message:
Sent: 09-23-2019 03:45 PM
From: James Brunner
Subject: CAPC 3.7.4 Override Device Types - Not changing type!

Hi all,

I've got a set of Meraki MR42 and MR34 Wireless APs in my CAPC 3.7.4 and have adjusted the devicetypes.xml as per the documentation: Override Device Types

I edited the /opt/IMDataAggregator/data/custom/devicetypes/DeviceTypes.xml to contain (and remembered to uncomment the section!):

<!-- To map system OIDs to Wireless Access Point device type, use <WirelessAccessPoints> followed by <sysObjectID>. -->
<WirelessAccessPoints>
<sysObjectID>1.3.6.1.4.1.29671.2.17</sysObjectID> <!-- MR34 -->
<sysObjectID>1.3.6.1.4.1.29671.2.22</sysObjectID> <!-- MR42 -->
</WirelessAccessPoints>

Then I ran a rediscover of the devices but they remain as "Other". The OID is correct as reported by the devices:

What am I missing?

Thanks in advance. JB.

​

This points to a service desk document. 

Article title: Contact ID show password when validation is Pin-use

------------------------------
Senior Consultant
SolvIT Networks
------------------------------

Original Message:
Sent: 09-24-2019 04:37 AM
From: James Brunner
Subject: CAPC 3.7.4 Override Device Types - Not changing type!

Try the external link:

https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=13702


Original Message:
Sent: 09-24-2019 04:15 AM
From: Catalin Farcasanu
Subject: CAPC 3.7.4 Override Device Types - Not changing type!

The provided link is broken. At least for me...

------------------------------
Senior Consultant
SolvIT Networks

Original Message:
Sent: 09-23-2019 03:51 PM
From: Michael Poller
Subject: CAPC 3.7.4 Override Device Types - Not changing type!

This came up just the other day.

The following should help resolve this.

https://ca-broadcomcsm.wolkenservicedesk.com/wolken/esd/knowledgebase_list?articleId=137025

------------------------------
Technical Support Engineer IV
Broadcom

Original Message:
Sent: 09-23-2019 03:45 PM
From: James Brunner
Subject: CAPC 3.7.4 Override Device Types - Not changing type!

Hi all,

I've got a set of Meraki MR42 and MR34 Wireless APs in my CAPC 3.7.4 and have adjusted the devicetypes.xml as per the documentation: Override Device Types

I edited the /opt/IMDataAggregator/data/custom/devicetypes/DeviceTypes.xml to contain (and remembered to uncomment the section!):

<!-- To map system OIDs to Wireless Access Point device type, use <WirelessAccessPoints> followed by <sysObjectID>. -->
<WirelessAccessPoints>
<sysObjectID>1.3.6.1.4.1.29671.2.17</sysObjectID> <!-- MR34 -->
<sysObjectID>1.3.6.1.4.1.29671.2.22</sysObjectID> <!-- MR42 -->
</WirelessAccessPoints>

Then I ran a rediscover of the devices but they remain as "Other". The OID is correct as reported by the devices:

What am I missing?

Thanks in advance. JB.

Link above updated - I missed a number off the articleId! :)


Original Message:
Sent: 09-24-2019 04:44 AM
From: Catalin Farcasanu
Subject: CAPC 3.7.4 Override Device Types - Not changing type!

This points to a service desk document. 

Article title: Contact ID show password when validation is Pin-use

------------------------------
Senior Consultant
SolvIT Networks

Original Message:
Sent: 09-24-2019 04:37 AM
From: James Brunner
Subject: CAPC 3.7.4 Override Device Types - Not changing type!

Try the external link:

https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=13702


Original Message:
Sent: 09-24-2019 04:15 AM
From: Catalin Farcasanu
Subject: CAPC 3.7.4 Override Device Types - Not changing type!

The provided link is broken. At least for me...

------------------------------
Senior Consultant
SolvIT Networks

Original Message:
Sent: 09-23-2019 03:51 PM
From: Michael Poller
Subject: CAPC 3.7.4 Override Device Types - Not changing type!

This came up just the other day.

The following should help resolve this.

https://ca-broadcomcsm.wolkenservicedesk.com/wolken/esd/knowledgebase_list?articleId=137025

------------------------------
Technical Support Engineer IV
Broadcom

Original Message:
Sent: 09-23-2019 03:45 PM
From: James Brunner
Subject: CAPC 3.7.4 Override Device Types - Not changing type!

Hi all,

I've got a set of Meraki MR42 and MR34 Wireless APs in my CAPC 3.7.4 and have adjusted the devicetypes.xml as per the documentation: Override Device Types

I edited the /opt/IMDataAggregator/data/custom/devicetypes/DeviceTypes.xml to contain (and remembered to uncomment the section!):

<!-- To map system OIDs to Wireless Access Point device type, use <WirelessAccessPoints> followed by <sysObjectID>. -->
<WirelessAccessPoints>
<sysObjectID>1.3.6.1.4.1.29671.2.17</sysObjectID> <!-- MR34 -->
<sysObjectID>1.3.6.1.4.1.29671.2.22</sysObjectID> <!-- MR42 -->
</WirelessAccessPoints>

Then I ran a rediscover of the devices but they remain as "Other". The OID is correct as reported by the devices:

What am I missing?

Thanks in advance. JB.