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Multiple NICs on StandAlone NFA v10 Windows Server

  • 1.  Multiple NICs on StandAlone NFA v10 Windows Server

    Posted Jan 28, 2020 02:37 AM
    Hi Guys

    I'm planning to do an installation of NFA v10 on a Standalone Windows 2016 Server (Cisco Blade) which has multiple NIC's.

    I see that on the  documentation it says NFA does not support/recommend multiple NICS. Does that mean receiving flows on different interfaces or does it mean the server needs to have one interface?

    Regards

    David

    ------------------------------
    Ops Specialist: Enterprise Systems Management
    BCX
    Gauteng South Africa
    ------------------------------


  • 2.  RE: Multiple NICs on StandAlone NFA v10 Windows Server

    Broadcom Employee
    Posted Jan 28, 2020 03:42 AM
    Hi David,

    The server needs to have one nic card.

    Regards,
    Arvind Sugurr


  • 3.  RE: Multiple NICs on StandAlone NFA v10 Windows Server

    Posted Jan 28, 2020 09:49 AM
    Wrong forum. NFA is part of NetOps. 
    https://community.broadcom.com/enterprisesoftware/communities/communityhomeblogs?CommunityKey=671164c3-e575-4b08-96ab-edc2e1ceed13

    ------------------------------
    Support Engineer
    Broadcom
    ------------------------------



  • 4.  RE: Multiple NICs on StandAlone NFA v10 Windows Server

    Broadcom Employee
    Posted Jan 29, 2020 11:45 AM
    You can use multiple NIC's on the latest versions of NFA.
    If you have multiple NIC's on a Harvester, you may run into some issues, but you can Run the script int he link below on the console server to set the correct IP address in the db so everything will work fine.
    ftp://ftp.ca.com/pub/netqos/supporttools/Scripts/SetHarvesterIPAddress.zip


  • 5.  RE: Multiple NICs on StandAlone NFA v10 Windows Server

    Posted Jan 30, 2020 04:55 AM
    Hi Christoper

    Which versions as the documentation still says its not supported?

    Can you attach the file to this thread. I cant to that FTP site.

    Regards
    David

    ------------------------------
    Ops Specialist: Enterprise Systems Management
    BCX
    Gauteng South Africa
    ------------------------------



  • 6.  RE: Multiple NICs on StandAlone NFA v10 Windows Server

    Broadcom Employee
    Posted Jan 30, 2020 12:21 PM
    File attached.


  • 7.  RE: Multiple NICs on StandAlone NFA v10 Windows Server

    Posted Jan 30, 2020 04:56 AM
    Thanks for the Headsup

    I have posted it in the correct community forum.

    Regards
    David

    ------------------------------
    Ops Specialist: Enterprise Systems Management
    BCX
    Gauteng South Africa
    ------------------------------



  • 8.  RE: Multiple NICs on StandAlone NFA v10 Windows Server

    Posted Jan 30, 2020 05:02 AM
    Hi Arvind

    Does this mean that we need to disable the other interface?  Or should i do what Christoper is suggesting?

    Regards
    David

    ------------------------------
    Ops Specialist: Enterprise Systems Management
    BCX
    Gauteng South Africa
    ------------------------------



  • 9.  RE: Multiple NICs on StandAlone NFA v10 Windows Server
    Best Answer

    Broadcom Employee
    Posted Jan 30, 2020 12:18 PM
    You can have more than one NIC, just make sure to run the script that I sent, it ensures the files sent the console will have the same IP address as what the console has for that Harvester.


  • 10.  RE: Multiple NICs on StandAlone NFA v10 Windows Server

    Posted Feb 13, 2020 12:30 PM
    Hi Chris

    I have installed the harvester and console on the same server and now what to run the script. but I get the below feedback:

    2/13/2020 7:26:17 PM - *****Set Harvester IP Addresses for NFA 9.3.6+*****
    2/13/2020 7:26:17 PM - ****For NFA 9.3.6, kb000006600 must be applied****
    2/13/2020 7:26:17 PM - ***For NFA 9.3.8+, just run this***
    2/13/2020 7:26:17 PM - **This file needs to be ran with Administrator Privledges**
    2/13/2020 7:26:17 PM - *You must be logged in with your domain account in order for this to contact the harvester properly*

    2/13/2020 7:26:17 PM - Exporting temporary list of Harvesters

    2/13/2020 7:26:17 PM - Export of ListOfHarvesters.CSV Complete

    2/13/2020 7:26:17 PM - Importing ListofHarvesters.CSV

    2/13/2020 7:26:17 PM - Attempting to connect to database on Console

    2/13/2020 7:26:17 PM - Could not connect to NFA Console Reporter database. Make sure all services are started!

    2/13/2020 7:26:17 PM - Deleting ListOfHarvesters.CSV

    2/13/2020 7:26:17 PM - ***SetHarvesterIPAddress.exe aborted***

    What could be the issue?



    ------------------------------
    Ops Specialist: Enterprise Systems Management
    BCX
    Gauteng South Africa
    ------------------------------



  • 11.  RE: Multiple NICs on StandAlone NFA v10 Windows Server

    Broadcom Employee
    Posted Feb 13, 2020 06:39 PM
    Hi 

    From log message shared seems some NFA services not running 

    2/13/2020 7:26:17 PM - Could not connect to NFA Console Reporter database. Make sure all services are started!

    Check if services as below running in your server





  • 12.  RE: Multiple NICs on StandAlone NFA v10 Windows Server

    Posted Feb 14, 2020 05:53 AM
    Edited by Tshwantshi David Tsatsi Feb 14, 2020 05:56 AM
    Hi Franklin

    The following services are running.

    See attached.

    Please note that both the console and Harvester are running on the same server with the multiple NICs.

    Could it be that we changed the default password as per installation steps?

    Regards
    David Tsatsi

    ------------------------------
    Ops Specialist: Enterprise Systems Management
    BCX
    Gauteng South Africa
    ------------------------------



  • 13.  RE: Multiple NICs on StandAlone NFA v10 Windows Server

    Broadcom Employee
    Posted Feb 14, 2020 06:13 AM
    Hi

    Cannot see the console services .Are these installed and running on same server




  • 14.  RE: Multiple NICs on StandAlone NFA v10 Windows Server

    Broadcom Employee
    Posted Feb 24, 2020 11:30 AM
    Seems like the script is failing to connect to the mysql reporter database.
    It is checking to see what is in the reporter.harvesters table for the IP address of the the harvester and trying to set that in the harvester.parameter_descriptions table for the HarvesterIPAddress.

    You can do this without the script via mysql.

    mysql harvester
    select * from parameter_descriptions where parameter='harvesterIPAddress';
    update parameter_descriptions set defaultValue='x.x.x.x' where parameter='harvesterIPAddress';

    Make sure the IP address matches what you see for the Harvester IP address on the Admin->Harvesters page of NFA.


  • 15.  RE: Multiple NICs on StandAlone NFA v10 Windows Server

    Posted Feb 24, 2020 03:18 PM
    Thanks Christopher

    Thanks. DO I need to restart any services after implementing this change?

    What do i need to do after implementing the change?

    Regards
    David

    ------------------------------
    Ops Specialist: Enterprise Systems Management
    BCX
    Gauteng South Africa
    ------------------------------



  • 16.  RE: Multiple NICs on StandAlone NFA v10 Windows Server

    Posted Feb 17, 2020 08:18 AM
    Hi Franklin

    Yes, they are installed on the same machine and running.

    Regards
    David

    ------------------------------
    Ops Specialist: Enterprise Systems Management
    BCX
    Gauteng South Africa
    ------------------------------



  • 17.  RE: Multiple NICs on StandAlone NFA v10 Windows Server

    Broadcom Employee
    Posted Feb 24, 2020 03:27 PM
    You could restart the CA NFA Harvester service and the Netqos ReporterAnalyzer Pump service.

    Were you running into any problems before this?

    This fix would resolve an issue where the last flow timestamps are not updating for interfaces and/or interfaces are not getting licensed despite being enabled.