so let's see
main hub goes down
by design and as configured the robots switched to the designated hub
main hub goes up & broadcast is enabled
some robots switched back to the main hub
some robots are staying at the failover to hub
just some thoughts on this:
due to the high number of robots at the hub it is taking longer than expected
it's related to the robot version, or OS
recommendations:
notepad++ > open \nimsoft\hub\robot.sds > Find > name > count - does the count match the number of robots?
could be that over time it has not auto cleaned itself up as it should have as robots are removed or reconfigured.
The rebuild process is to rename the file and then restart the hub. It takes time so should be scheduled for afterhours.
deploy robot & hub 7.97
------------------------------
Support Engineer
Broadcom
------------------------------
Original Message:
Sent: 06-27-2019 10:19 AM
From: Patrick Murtey
Subject: UIM HUB failover issues
Hi David,
I read the Doc. Yes in theory it sounds good. But as it happens, we are days after the infrastructure event that took place and hundreds of devices still reside on the assigned secondary "Specified Hub". They don't appear to want to return to the assigned primary on their own, even after restarting the robot on the assigned primary. The 'assigned primary' is the hub, and hubip named in the robot.cfg file of all the robots. I have restarted several robots manually and then they return to the assigned hub, but only if I do that.
Patrick
Original Message------
sorry about that, we just discovered the link problem.
this link will work
https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=34303
FYI save that link and use it for any KB via replacing the KB ID # at the end.
------------------------------
Support Engineer
Broadcom
------------------------------