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Service Desk 17.2 attached forms and chrome

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  • 1.  Service Desk 17.2 attached forms and chrome

    Posted 29 days ago
    ​After upgrading to 17.2 we are having trouble opening attached pdf files in chrome.


  • 2.  RE: Service Desk 17.2 attached forms and chrome

    Posted 27 days ago
    Hi Patsy,

    What error or behavior are you actually getting?

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    Kind Regards,
    Brian


  • 3.  RE: Service Desk 17.2 attached forms and chrome

    Posted 27 days ago
    BTW, I did a test on my side and I'm able to view a pdf file attachment on a Service Desk ticket just fine on Chrome...

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    BTW
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  • 4.  RE: Service Desk 17.2 attached forms and chrome
    Best Answer

    Posted 27 days ago

    I think we figured it out.   The pdf file type had to be added.

     

    Patsy Waring

    EOHHS - CA Service Management - Development & Administration

    DXC

    Office:   617-847-6502

    Mobile: 321-863-4544

    Mail To: patricia.waring@mass.gov

    Mail to: Patricia.waring2@DXC.COM

    100 Hancock Street - 5th floor- 5217, Quincy, Mass 02171

     



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