Hi Samantha,
You mentioned "I've confirmed that there is no clamping for the agents that are not reporting..."
Have you checked for clamps on both EM and agent sides?
- On agent side the IntroscopeAgent.log would show something like this
[WARN] [IntroscopeAgent.Agent] Absolute metric clamp of nnnnn reached, no more metrics can be created. Instrumentation on this application should be reduced.
- On EM side the APM Status Console should show any active clamps.
Other than that you also mentioned:
"> Autoprobe log: I can see the custom pbds get loaded in the beginning, but do not see anything in the processing part of the log"
If you are not seeing your custom pbd classes in the "Processing class" section of the Autoprobe log then it would indicate they are not being instrumented for some reason which is strange if they are definitely being executed.
Hope it helps
Regards,
Lynn