OneClick events are not updated since two days ago

[Ricardo2010]

OneClick events are not updated since two days ago.

 

According to the Apache logs, this could be the issue:

 

Jun 11, 2018 02:36:48 PM (SRM/Startup/Container) (com.aprisma.spectrum.app.web.db.schemachange.SchemaChangeUpdater) - (INFO) -

Summary of recurring schema changes for "Report Manager - Registry"
-------------------------------
The following 1 change(s) need to be applied:
1) Name: UpdateInstallVersion (Product version: 9.2.0) - Updates the install version

Jun 11, 2018 02:36:49 PM (SRM/Startup/Container) (com.aprisma.spectrum.app.web.db.schemachange.SchemaChangeUpdater) - (INFO) -

Summary of recurring schema changes for "Report Manager - Data Processing"
-------------------------------
The following 4 change(s) need to be applied:
1) Name: 1025 (Product version: 9.2.0) - Create the reporting_api schema, and maintain the srmapi user.
2) Name: 1027 (Product version: 9.2.0) - Bulk load all tables.
3) Name: 1020 (Product version: 9.2.0) - Update and maintain all views in the reporting_api schema.
4) Name: LoadExternalizedReportStrings (Product version: 9.2.0) - Add externalized report strings

 

Any procedure for this?

 

Thanks!

 

Ricardo Nunez

[Phani Devulapalli]

The output of the log file you copied doesn't really show much of the error message related to event synchronisation failure . You might need to look bit further to identify the exact error message related to SRM in the log file 

[Silvio Okamoto]

Hi Ricardo,

 

There is nothing wrong at the portion of the log you have provided.

The problem must be in another portion of the log.

 

Thanks,

Silvio