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TLS1.2 - 9.20

  • 1.  TLS1.2 - 9.20

    Posted 24 days ago
    Hello expert,

    I have install 9.20. However, I have yet to enable TLS1.2.
    All the agents and hub did not configure to 9.20S.

    I know that the step is to deploy hub_adapter probe to all the agents and is successful.
    The 2nd step is to issue an cert and enable tunneling on the hub probe and is successful.
    The 3rd step is to create an robot cert package. However, i could not locate probe commandset: create_robot_cert_package (when select hub probe and ctrl-p)..

    Where can i find create_robot_cert_package?

    Did i miss out any step?


  • 2.  RE: TLS1.2 - 9.20

    Posted 24 days ago
    HI Hong,

    Not sure about what steps you are following but the call back should be in the 9.20S Hub version and above. verify it is a "S" version. Here is a good doc for you to review.

  • 3.  RE: TLS1.2 - 9.20

    Posted 23 days ago
    Dear Gregg Stillwell,

    I am currently on 9.20 version without the secure.
    Isit that i will need to make my hub to 9.20S. In order to create_robot_cert_package?
    I am missing of create_robot_cert_package. 

  • 4.  RE: TLS1.2 - 9.20

    Posted 23 days ago
    Zhi Lin,

    Hopefully this install is in a development environment and not production. The easiest way to go from non secure to secure, is first ensure secure bus is a 'must have' and if it is run the installer again and this time choose the secure bus option. Manually implementing secure bus is a challenge to say the least.

    Support Engineer

  • 5.  RE: TLS1.2 - 9.20

    Posted 22 days ago
    Yes I believe only the "S" hub version will have the callback. That Doc link I pasted is/was veru use full in setting up a partial Secure setup if you do not want a full via the install program.

  • 6.  RE: TLS1.2 - 9.20

    Posted 22 days ago
    Yup. Will proceed with the S hub probe upgrade today.
    Yea noted on the doc.

  • 7.  RE: TLS1.2 - 9.20

    Posted 22 days ago
    So far, i always choice the most longer method is to install manual for hubs and agents.
    Is a production server. But still on implementation phase.

  • 8.  RE: TLS1.2 - 9.20

    Posted 22 days ago
    Dear all,

    I am able to make it to TLS1.2 for all my agents and primary hub.

    Now trying to figure out secondary hub.. I should push down the hub secure for secondary hub first instead of primary hub.

  • 9.  RE: TLS1.2 - 9.20

    Posted 20 days ago
    Hello David,

    I have successful secure my agents and hub on primary hub. However, currently i am stuck on secondary hub.
    Current status for secure is primary hub and non secure is secondary hub.


    My secondary hub is unable to see any archive, therefore i am unable to make it to secure. When load the probe on secondary hub, all appear as raw configuration. Any idea or anyone can advise? I need to make it to secure for secondary hub.