Unable to change font configuration in OneClick

[Marcelo Zacchi]

Fellow Spectrum admins,

 

I am currently unable to make any changes in the font configuration in OneClick, running on version 10.3.1.

All other custom setting are working fine, but fonts are not changing at all. I have tried from different workstations and different users, to the same result.

 

Has anyone experienced this issue?

 

This was happening before we upgraded to 10.3.1 as well, and I understood from these posts that it would be fixed in the upgrade:

https://comm.support.ca.com/kb/changing-the-font-size-in-oneclick-console-by-editing-the-preferences-is-not-preserved/kb000007222#/

https://comm.support.ca.com/kb/changes-in-oneclick-on-font-size-cannot-be-saved-and-are-ignored/kb000007174

 

Best regards,

Zacchi

[ackjo04]

Zacchi,

 

I just gave it a try with 10.3.1 and I see the same issue. Will report it to the engineering team.

 

Thank you,

 

Joe

[ackjo04]

I created a defect for the engineering team to debug.

 

Joe

[Marcelo Zacchi]

Hi Joe,

 

Thanks a lot for the support.

 

Regards,

Zacchi

[Ranjit Woonna]

Hi Joe,

We are also facing similar issue is this problem fixed ? If yes please let us know .

Regards,
Ranjit Woonna

[Joseph Ackley]

Ranjit,

I just gave it a test in 10.3.2 and it looks like it is working now.

Joe

[Ranjit Woonna]

​Hi Joe,

Thanks for your quick response. Could you please let us know if there is any workaround available as part of 10.3.1 version .

Regards,
Ranjit

[Joseph Ackley]

None that I am aware of.

Joe