USS and CA Service Management Mobile App

[stephanie connolly]

Is anyone using the CA Service Management mobile app to successfully connect to USS and use the functionality?

[JEROME MAYER]

HI,

we have it setup against USS and this is working as designed.

However we don't see a large adoption from the end user mostly due to the reduced functionalities available there either if this is a big improvement to connect to USS vs. SDM only. To be fair I also need to say that we don't have market it well to them and will mostly need to campaign it.

Hope this help.

/J