Convert Clarity Idea into Incident

[Anon Anon]

Clarity Idea out of the box let you convert it to a project.  Is there a way to convert idea to an incident?

[Anon Anon]

Or how to create an incident via a process

[System]

Hi All,

 

Any suggestions here for these questions?

 

Thanks!

Chris

[Jeanne Gaskill]

Hi,

 

Yes there is a way to convert and idea to an incident.

 

First, you have to create a mapping/mapping code between the two objects using xog.  I have included a sample xog file that you can use as an example below.

 

Once you have created the mapping, you can create a process and use the System Action called Convert Object to convert your object based on the mapping youcreated.  Just click on the binoculars to the right of the Mapping Code field to select the one you created via xog.

 

Once your process is completed/validated/active, you can run your process against any Idea that you want to convert to an Incident to complete the conversion.

 

Sincerely yours,

 

Jeanne Gaskill

Senior Support Engineer - Clarity

 

============================================================

 

 

<?xml version="1.0" encoding="UTF-8"?>

 

<NikuDataBus xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="../../../xog/src/webroot/WEB-INF/xog/xsd/nikuxog_objectMapping.xsd">

 

<Header action="write" externalSource="NIKU" objectType="objectMapping" version="8.0"/>

 

<objectMappings>

 

<objectMapping mappingCode="aMap" srcObjectCode="idea" destObjectCode="project">

 

<nls description="Map From Idea to Project" languageCode="de" name="aMap"/>

 

<nls description="Map From Idea to Project" languageCode="en" name="aMap"/>

 

<nls description="Map From Idea to Project" languageCode="es" name="aMap"/>

 

<nls description="Map From Idea to Project" languageCode="fr" name="aMap"/>

 

<nls description="Map From Idea to Project" languageCode="ja" name="aMap"/>

 

<nls description="Map From Idea to Project" languageCode="nl" name="aMap"/>

 

<attributeMappings>

 

<attributeMapping srcAttributeCode="name" destAttributeCode="name"/>

 

<attributeMapping srcAttributeCode="currency_code" destAttributeCode="currency_code"/>

 

<attributeMapping srcAttributeCode="schedule_start" destAttributeCode="budget_cst_start"/>

 

<attributeMapping srcAttributeCode="schedule_finish" destAttributeCode="budget_cst_finish"/>

 

</attributeMappings>

 

<objectMapping mappingCode="subMap" srcObjectCode="sub_idea" destObjectCode="sub_project" expression="sub_idea.is_cost == 1">

 

<nls description="Map From Sub Idea to Sub Project" languageCode="de" name="subMap"/>

 

<nls description="Map From Sub Idea to Sub Project" languageCode="en" name="subMap"/>

 

<nls description="Map From Sub Idea to Sub Project" languageCode="es" name="subMap"/>

 

<nls description="Map From Sub Idea to Sub Project" languageCode="fr" name="subMap"/>

 

<nls description="Map From Sub Idea to Sub Project" languageCode="ja" name="subMap"/>

 

<nls description="Map From Sub Idea to Sub Project" languageCode="nl" name="subMap"/>

 

<attributeMappings>

 

<attributeMapping srcAttributeCode="code" destAttributeCode="code"/>

 

<attributeMapping srcAttributeCode="name" destAttributeCode="name"/>

 

<attributeMapping srcAttributeCode="is_multi_value" destAttributeCode="ps_multi_value"/>

 

<attributeMapping srcAttributeCode="is_start_date" destAttributeCode="ps_start_date"/>

 

<attributeMapping srcAttributeCode="is_finish_date" destAttributeCode="ps_finish_date"/>

 

<attributeMapping srcAttributeCode="is_cost" destAttributeCode="ps_cost"/>

 

<attributeMapping srcAttributeCode="is_single_attach" destAttributeCode="ps_single_attach"/>

 

<attributeMapping srcAttributeCode="is_multi_attach" destAttributeCode="ps_multi_attach"/>

 

</attributeMappings>

 

<objectMapping mappingCode="subSubMap" srcObjectCode="sub_sub_idea" destObjectCode="sub_sub_project" expression="sub_sub_idea.iss_cost == 1">

 

<nls description="Map From Sub Sub Idea to Sub Sub Project" languageCode="de" name="subSubMap"/>

 

<nls description="Map From Sub Sub Idea to Sub Sub Project" languageCode="en" name="subSubMap"/>

 

<nls description="Map From Sub Sub Idea to Sub Sub Project" languageCode="es" name="subSubMap"/>

 

<nls description="Map From Sub Sub Idea to Sub Sub Project" languageCode="fr" name="subSubMap"/>

 

<nls description="Map From Sub Sub Idea to Sub Sub Project" languageCode="ja" name="subSubMap"/>

 

<nls description="Map From Sub Sub Idea to Sub Sub Project" languageCode="nl" name="subSubMap"/>

 

<attributeMappings>

 

<attributeMapping srcAttributeCode="code" destAttributeCode="code"/>

 

<attributeMapping srcAttributeCode="name" destAttributeCode="name"/>

 

<attributeMapping srcAttributeCode="iss_start_date" destAttributeCode="pss_start_date"/>

 

<attributeMapping srcAttributeCode="iss_finish_date" destAttributeCode="pss_finish_date"/>

 

<attributeMapping srcAttributeCode="iss_cost" destAttributeCode="pss_cost"/>

 

</attributeMappings>

 

</objectMapping>

 

</objectMapping>

 

</objectMapping>

 

<objectMapping mappingCode="copyHandler" srcObjectCode="idea" destObjectCode="project" className="com.ca.platform.samples.osf.test.object.copyengine.CopyProjectFromIdea">

 

<nls description="Map From Idea to Project Using a Handler" languageCode="de" name="copyHandler"/>

 

<nls description="Map From Idea to Project Using a Handler" languageCode="en" name="copyHandler"/>

 

<nls description="Map From Idea to Project Using a Handler" languageCode="es" name="copyHandler"/>

 

<nls description="Map From Idea to Project Using a Handler" languageCode="fr" name="copyHandler"/>

 

<nls description="Map From Idea to Project Using a Handler" languageCode="ja" name="copyHandler"/>

 

<nls description="Map From Idea to Project Using a Handler" languageCode="nl" name="copyHandler"/>

 

</objectMapping>

 

</objectMappings>

 

</NikuDataBus>

[Anon Anon]

Thank You very much Jeanne.  I was thinking of a way more complex way of trying to accomplish it.